Madraae John

Dynamic and motivated individual eager to embark on transformative journey. Possessing a passion for Sales and administration, coupled with strong desire for personal and professional growth, I am committed to improving my skills and expertise in retail operations, customer service, and merchandising. With a solid foundation in communication, numeracy, and literacy, I am prepared to contribute positively to the success of the company while gaining invaluable hands-on experience and knowledge.

Sale associate - Sterns

(2024-04-20)

• Assisting customers in finding products, providing recommendations based on their needs and preferences
• Maintaining cleanliness and organization of the store, ensuring a pleasant shopping environment for customers
• Developed strong communication and interpersonal skills through daily interactions with customers and colleagues
• Enhanced problem-solving abilities by resolving customers complaints and addressing operational issues
• Meet and exceed sales target
• Present products and make recommendations
• Handle sales and transactions and operate point-of-sale system
• Upsell and cross-sell relevant products
• Inventory management
• Receive, stock and organise merchandise
• Conduct cycle counts and inventory audits
• Report discrepancies and assist with inventory control
• Process sales transactions accurately and efficiently
• Handle cash, credit card transactions, and other payment methods
• Balance cash register and perform daily reconciliations
• Manage cash and petty cash
• Prepare daily bank deposits
• Reconcile bank statements
• Manage customers data and loyalty programmes
• Maintain accurate records of sales, inventory, customer interactions
• Assist with store reporting and administrative tasks

Higher Certificate - Accounting Sciences - University of South Africa (Unisa) (2026-06-19)

Matric - Kgakoa Senior Secondary School (2012)