Abigail Dikeni

I'm applying for the above-mentioned post and believe that I am the best candidate for the job. I've performed 2IC duties in the absence of my supervisor in various satellite MVR departments for the City. I'm extremely hard working and have the ability to learn new skills in a short time period and work well under pressure. I'm determined to succeed in whatever task that lies ahead.

The Motor Vehicle

Registration department will gain a valuable person who has a keen interest in developing herself, by taking on more responsibilities and take the department to greater heights.

Second in Charge (2IC) - Administrative Officer 3 (A03) - City of Cape Town - Cape Town

(2015 - 2025)

Assisted the Supervisor in a Second in Charge (2IC) function relating to the registering and licensing of motor vehicles and ensuring that all revenue received is correctly receipted, balanced and deposit.

• Managing and reviewing the work of staff involved in the operations of all satellite offices
• Compiling financial reports (PA28)
• Checking the parked journal for correctness
• Identifying and processing refunds to external as well as internal customer on the SAP system
• Identifying and finalizing all bank charges timeously
• Compiling and processing financial adjustments
• Ensuring maximum staff availability on a daily basis
• Maintaining and safe-keeping the necessary stock, stationery and face value document requirements
• Checking of all motor vehicle registration and licensing transactions and documentation performed on the e-National Traffic Information System (eNaTIS) according to laid down legislation
• Logging and maintaining all defective aNaTIS equipment
• Liaising with external stake holders (SAPS-Theft Unit, Motor Dealers, PGWC, Bank, Customs, SARS, and Home-affairs)
• Dealing with more complex and problematic customers and queries
• Insuring that the correct cash up procedures and followed and that all monies are deposited timeously
• Ensuring that the Cash Management Policy is adhered to
• Investigating all amount not deposited
• Ensuring that all surpluses are correctly recorded and dealt with

Correspondence Officer - City of Cape Town - Cape Town

(2019 - 2025)

Administrative Officer 1 (AO1) - Civic Dealers - City of Cape Town - Cape Town

(2015 - 2019)

Control and Balancing Officer - City of Cape Town - Cape Town

(2014 - 2015)

• Checking financial reports (PA28) for correctness
• Concluding the weekly payment to Provincial Government of the Western Cape (PGWC) (+/- R 8 000 000.00)
• Reconciling various GL Accounts, i.e. Income, Clearing, Contract accounts
• Creating and managing contract accounts for all bulk payments (Fleet Support Services, Avis, and various Motor Dealers)
• Checking all rectification and cancellations of Registration and license fee for correctness
• Investigating all bank found surpluses and shortages
• Ensuring that VAT is correctly calculated and allocated

Administrative Officer 1 (AO1) - Pinelands - City of Cape Town - Pinelands

(2013 - 2014)

Administrative Officer 1 (AO1) - AVTS - City of Cape Town - Cape Town

(2011 - 2012)

Administrative Officer 1 (AO1) - Stand MVR - City of Cape Town - Cape Town

(2010 - 2010)

Tuesday and Thursday

Administrative Officer 1 (AO1) - Khayelitsha - City of Cape Town - Khayelitsha

(2010 - 2010)

Administrative Officer 1 (AO1) - Pinelands - City of Cape Town - Pinelands

(2009 - 2009)

Administrative Officer 1 (AO1) - Fezeka MVR - City of Cape Town - Cape Town

(2008 - 2008)

Administrative Officer 1 (AO1) - City of Cape Town - Cape Town

(2008 - 2014)

• Ensuring maximum staff availability on a daily basis
• Maintaining and safe-keeping the necessary stock, stationery and face value document requirements
• Checking of all motor vehicle registration and licensing transactions performed on the eNational Traffic Information System (eNaTIS), according to laid down legislation
• Logging and maintaining all defective eNaTIS equipment
• Liaising with external stake holders (SAPS-Theft units, Motor Dealers, PGWC, Banks, Customs, SARS, Home-affairs)
• Dealing with more complex and problematic customers and queries
• Issuing of and responsible for the office cash float
• Ensuring that the correct cash-up procedures are followed and that all monies are deposited timeously
• Ensuring that the Cash Management Policy is adhered to
• Investigating all amount not deposited

Clerk 1 - City of Cape Town - Cape Town

(2005 - 2007)

Performed daily cashiering duties on and off the counter and Dealers cashier throughout the City of Cape Town.

• Assessing and processing documents according to Road Traffic Act
• Ensuring that appropriate application form are completed
• Scrutinize documentation for correctness as applied by laid down regulations
• Real time capturing of the correct information
• Liaising with the motoring public directly as well as telephonically
• Capturing of documents and collection of revenue
• Ensuring that the correct information is captured on eNaTIS
• Ensuring that all applications are indexed and sorted according to laid down procedures
• Ensuring that the correct monies are tendered according to the specific transactions

Clerk 1 - Civic Dealers (Supporting Junior Staff) - City of Cape Town - Cape Town

(2006 - 2007)

Continued cashiering function at Civic dealers and assisted the AO1's and AO3's in terms of supporting junior staff and standing in for the AO1 in their absence.

Bachelor of Public Administration - Public Administration - Regent Business School (2022 - 2025)

Bachelor of Public Administration - Second year - Public Administration - Regent Business School (2024 - 2025)

Bachelor of Public Administration - First year - Public Administration - Regent Business School (2022 - 2023)

Certificate - Finance Management Programme - Stellenbosch University (2016 - 2019)

Certificate - Risk Management and Auditing - Stellenbosch University (2016 - 2016)

Certificate - Credit Management - Cape Peninsula University of Technology (2015 - 2015)

Diploma - Business and Economics - Head Start College (2003 - 2003)

Grade 12/Matric - Secondary Education - Westridge High School (2002 - 2002)