Akhona Mgijima

Motivated quality inspector adept at conducting inspection processes to meet customer and organisational requirements. Demonstrates talent in measuring product quality and determining conformance with design specifications. Innovative industry professional places highest priority on workplace quality reputation.

Excels at preventing defects. Successful in obtaining top management support for quality improvement programs. Motivated inspector with 10 years of progressive. Energetic self-starter and team builder.

Navigates high-stress situations and achieves goals on time and under budget.

QUALITY TRAINER - Mercedes-Benz SA

(2020-01 - 2024-01)

• Developed excellent working knowledge of industry trend and improvements in processes.
• Picked up additional tasks to aid team success
• Managed complaints with calm, clear communication and problem-solving.
• Trained and mentored employees to maximise team performance.

FINAL QUALITY INSPECTOR - Mercedes-Benz SA

(2014-07 - 2020-01)

• Reviewed customer feedback to identify areas for quality improvement.
• Monitored production operations to pre-emptively address quality concerns.
• Coordinated with research and development teams to implement quality enhancements.
• Conducted thorough inspections of final products to maintain high-quality standards
• Inspect the car body panels for dents, scratches, runs and damage.
• Inspect alignment, gaps and fitment.
• Inspect masking removal and ensuring there is no overspray during painting on glass, rubber or trim.
• Compare the finished vehicle with the required quality standards/specifications.

CUSTOMER ASSISTANT - Jetmart

(2009-04 - 2011-12)

• Approached customer interactions in enthusiastic and flexible manner to ensure customer satisfaction.
• Worked as team member, performing cashier duties, product assistance and cleaning.
• Facilitated positive first impressions by maintaining professional appearance at all times.

BOSTON CITY CAMPUS (2021-01)

JOHN BISSEKER SS (2006-12 - 2007-04)