Nhlanhla Maxhegwana

A customer focused and motivated professional who enjoys assisting clients and finding practical solutions to challenges. I communicate confidently, build strong relationships, and take pride in delivering excellent service while identifying opportunities to add value. I am adaptable, organized, and attentive to detail, with the ability to work effectively in regulated environments and consistently meet or exceed performance targets.

I am eager to contribute my skills, positive attitude, and commitment to achieving results in a dynamic team environment.

Sales Advisor at H & M (2025-10 – 2026-02)

• Delivered high-quality customer service in a fast-paced retail environment.
• Processed customer purchases, exchanges, and returns accurately.
• Balanced cash register and maintained accuracy in daily transactions.
• Resolved customer queries and complaints professionally.
• Developed creative skills and the adoption of fashion trends.
• Promoted loyalty programs and store campaigns at checkout.

Replenisher/Sales at Woolworths (2022-01 – 2024-09)

• Maintained stock accuracy and freshness through regular rotation and monitoring.
• Delivered exceptional customer service by responding to customer needs with professionalism, empathy, and efficiency.
• Drove sales on non-performing products.
• Ensured compliance with hygiene and health protocols.

Advanced Diploma in Business Studies in Business Studies – Nelson Mandela University (2023 – 2024)

Diploma in Tourism Management in Tourism Management – Nelson Mandela University (2019 – 2023)

National Senior Certificate (NSC) in General Education – Alphendale Secondary School (2013 – 2017)