Alicha Naicker

I am a dynamic and analytical individual who has over the past years of my working career matured and developed a host of competencies that I believe would benefit your organization. I have accomplished my NCA, Short term Finance and Insurance FETC NQF 4 and modules in Business Administration. I continue to improve my theoretical knowledge by furthering my studies continuously.

My current study is a Higher Certificate NQF 5 in Human Resources Management, graduating June 2026. I take pride in being able to apply this knowledge to meet the objectives of your organization.

Claims Handler at TWK Agri Insurance (2022-10 – Present)

• TWK Agri Insurance Pty Ltd, Microsoft, Document verification, Claim verification
• Liaise and collaborate with various Insurances
• Approve and decline claims
• Appoint Investigators and Assessors
• Study reports and make decisions based on information on reports provided
• Maintain a high level of confidentiality and professionalism
• Make business executive-based decisions
• Client feedback
• Collaborating with colleagues and management
• Processing client information in accordance with the POPI Act
• Processing Insurers information in accordance with the POPI Act
• Handling summons through claims
• Handling Liability claims

Invoice Clerk/Stock Controller at Eastvaal Motors Group (2019-03 – 2022-01)

• Eastvaal Motors, Filling, Auditing and audit preparations (Annual and financial year end)
• Vehicle stocking and vehicle transfers
• Invoicing to major banks
• Invoicing to dealerships
• Collaborating with Finance and Insurance Managers
• Handling supplier data
• Data Capturing
• Processing payments
• Handling supplier accounts
• Ethics committee responsibilities

Office Manager at EmBell Pty (Ltd) (2018-03 – 2019-03)

Manage customer satisfaction through adherence to contracts and specifications communicated. This includes full detailed contract review.

• Filling, audit preparations (Accreditations, Technical and Financial year end)
• Administrative duties
• Maintain client relationship
• Handling supplier and service provider data
• Contracts handling
• Processing payments
• Handling supplier accounts
• Compliance

Office Manager at Khula Maintenance (2014-01 – 2018-02)

• Filling, Audit preparations (Accreditations, Technical and Financial year end)
• Administrative duties
• Maintain client relationship
• Handling supplier and service provider data
• Contracts handling
• Processing payments
• Handling supplier accounts
• Compliance

Senior Receptionist at IC Health (2013-02 – 2013-12)

• Filling, Administrative duties
• Management support
• Maintain client relationship
• Handling patient files and medical records
• Preparing medical competency cards
• Processing Client company documents

Higher Certificate in Human Resources Management – IQ Academy East London (2026-06)

Certificate in National Credit Act for F&I – Moonstone Business School of Excellence - Stellenbosch (2022)

Modules in Business Administration – SDC - Gauteng (2021)

Certificate in Short Term Finance and Insurance – Moonstone Business School of Excellence - Stellenbosch (2020)

Matriculation – Hoërskool Osterland Secunda (2012)