Alsino Anandham

Growth and More opportunities.

Store Manager - GYBC - Lego Certified Stores - Lego Gateway

(2025-10)

Growth and More opportunities.

• Dealing with suppliers, clients, Head Office, and employees
• Receiving and Receipting stock
• Visual merchandising, Knowledge of Lego Products, and the Brand
• Resolving customer complaints
• Customer Service & Sales
• Achieving individual and monthly store targets

Store Leader - CAPE UNION MART - Cape Union Mart Ballito Lifestyle, Cape Union Mart Ballito Junction, Old Khaki La Lucia Mall, Cape Union Mart Gateway

(2018-01 - 2025-10)

Travel and Commute

• Oversee learning and Development in KZN
• Conducting Learning Sessions
• ER/IR Duties. Initiating/Investigating Disciplinary Hearing Cases on behalf of the Company
• Dealing with suppliers, clients, Head Office, and employees
• Receiving and Receipting stock
• Visual merchandising, Knowledge of Clothing, Apparel & Accessories
• Resolving customer complaints
• Achieving individual and monthly store targets
• Oversee Daily Operations and Petty Cash
• Cash ups and banking
• Implementing policies and procedures
• Budgets and Morning Meetings
• Organizing resumes and job applications
• Scheduling job interviews and assisting in interview process
• Collecting employment and tax information
• Ensuring background and reference checks are completed
• Preparing new employee files
• Overseeing the completion of new employee documentation
• Orienting new employees to the organization
• Counselling and disciplinary action of staff
• Delegating staff and training
• Completing termination paperwork and assisting with exit interview
• Loading of New Employees on SAGE X3
• Completing and submitting Timesheets (Leave forms, Provident Form, medical aid, UIF)
• SAGE and STOREFORCE operations
• Exceptions and Monthly Scheduling
• Admin / Audits (weekly & monthly reports, capture sales, daily figures)
• Submitting payroll forms, which includes ensuring vacation and sick time are tracked in the system
• Maintaining records related to grievances, performance reviews, and disciplinary actions (warning, counselling)
• Microsoft Office (Outlook, Word, Excel)
• Operational Health & Safety checks and action to be taken
• Compiling reports and spread sheets

Store Manager - KURT GEIGER – Pavilion (Spitz Group) - Pavilion

(2015-09 - 2016-11)

Personal Reasons

• Dealing with suppliers, clients, Head Office, and employees
• Receiving and Receipting stock
• Visual merchandising, Knowledge of Clothing, Apparel & Accessories
• Resolving customer complaints
• Customer Service & Sales
• Achieving individual and monthly store targets
• Oversee Daily Operations and Petty Cash
• Cash ups and banking
• Implementing policies and procedures
• Budgets and Morning Meetings
• Scheduling job interviews and assisting in interview process
• Collecting employment and tax information
• Ensuring background and reference checks are completed
• Preparing new employee files
• Overseeing the completion of new employee documentation
• Orienting new employees to the organization
• Counselling and disciplinary action of staff
• Delegating staff and training
• Completing termination paperwork and assisting with exit interview
• Completing and submitting Timesheets (Leave forms, Provident Form, medical aid, UIF)
• SAGE
• Admin / Audits (weekly & monthly reports, capture sales, daily figures)
• Submitting payroll forms, which includes ensuring vacation and sick time are tracked in the system
• Maintaining records related to grievances, performance reviews, and disciplinary actions (warning, counselling)
• Microsoft Office (Outlook, Word, Excel)
• Operational Health & Safety checks and action to be taken
• Compiling reports and spreadsheets

Assistant Store Manager - NESPRESSO – Gateway (Top Vending LTD.) - Gateway

(2015-10 - 2016-09)

Company downsizing

• Serving as a point of contact with suppliers, clients, Head Office, and employees
• Maintaining store database system by updating and entering data
• Setting appointments and arranging meetings
• Receiving and Receipting stock
• Overseeing stockroom and Inventory
• Visual merchandising, Knowledge of Coffee, and Machines
• Resolving customer complaints
• Customer Service & Sales
• Achieving individual and monthly store targets
• Establishing and setting goals
• Oversee Daily Operations and Petty Cash
• Motivating staff to meet targets given
• Cash ups and banking
• Implementing policies and procedures
• Budgets and Morning Meetings
• Posting job ads and organizing resumes and job applications
• Scheduling job interviews and assisting in interview process
• Collecting employment and tax information
• Ensuring background and reference checks are completed
• Preparing new employee files
• Overseeing the compensation and benefit documentation
• Orienting new employees to the organization
• Administering new employment assessments
• Serving as a point person for all new employee questions
• Counselling and disciplinary action of staff
• Delegating staff and training
• Completing termination paperwork and assisting with exit interview
• Completing and submitting Timesheets (Leave forms, Provident Form, medical aid, UIF)
• SAGE and CRM
• Admin / Audits (weekly & monthly reports, capture sales, daily figures)
• Submitting payroll forms, which includes ensuring vacation and sick time are tracked in the system
• Maintaining current HR files
• Updating and maintaining employee benefits, employment status, and similar records
• Maintaining records related to grievances, performance reviews, and disciplinary actions (warning, counselling)
• Microsoft Office (Outlook, Word, Excel)
• Operational Health & Safety checks and action to be taken
• Compiling reports and spreadsheets

Department Manager - COTTON ON – Gateway Megastore - Gateway Megastore

(2014-11 - 2015-09)

Better opportunity with benefits.

• Oversee Departments
• Oversee Point of Sale Area (13 till points)
• RCS Account Applications
• Providing customer service to organization employees
• Receiving and Receipting stock
• Visual merchandising, Knowledge of clothing, shoes, and Accessories
• Resolving customer complaints
• Enforcing standards of the brand
• Customer Service & Sales
• Achieving individual and monthly store targets
• Establishing and setting goals
• Oversee Daily Operations and Petty Cash
• Motivating staff to meet targets given
• Cash ups and banking
• Implementing policies and procedures
• Counselling and disciplinary action of staff
• Delegating staff and training
• Budgets and Morning Meetings
• Posting job ads and organizing resumes and job applications
• Scheduling job interviews and assisting in interview process
• Collecting employment and tax information
• Ensuring background and reference checks are completed
• Preparing new employee files
• Orienting new employees to the organization
• Conducting benefit enrollment process
• Administering new employment assessments
• Serving as a point person for all new employee questions
• Completing and submitting Timesheets (Leave forms, Provident Form, medical aid, UIF)
• Pastel and Timeshare (Payroll system)
• Admin / Audits (weekly & monthly reports, capture sales, daily figures)
• Submitting payroll forms, which includes ensuring vacation and sick time are tracked in the system
• Maintaining current HR files
• Maintaining records related to grievances, performance reviews, and disciplinary actions (warnings, counselling)
• Completing termination paperwork and assisting with exit interview
• Microsoft Office (Outlook, Word, Excel)
• Oversee logistics (Receive & dispatch stock)
• Operational Health & Safety checks and action to be taken
• Compiling reports and spreadsheets

Admin Manager - THE SCOIN SHOP – Midlands Mall - Midlands Mall

(2013-08 - 2014-10)

Relocated to Durban

• Knowledge of Gold, Economy, and Exchange rates
• Visual merchandising, Knowledge of Gold Coins
• Resolving customer complaints
• Achieving individual and monthly store targets
• Oversee Daily Operations and Petty Cash
• Cash ups and banking
• Implementing policies and procedures
• Counselling and disciplinary action of staff
• Delegating staff and training
• Budgets and Morning Meetings
• Posting job ads and organizing resumes and job applications
• Scheduling job interviews and assisting in interview process
• Collecting employment and tax information
• Ensuring background and reference checks are completed
• Preparing new employee files
• Overseeing the compensation and benefit documentation
• Orienting new employees to the organization
• Conducting benefit enrollment process
• Administering new employment assessments
• Serving as a point person for all new employee questions
• Completing and submitting Timesheets (Leave forms, Provident Form, medical aid, UIF)
• Pastel, CRM & Microsoft Office (Outlook, Word, Excel)
• Admin / Audits (weekly & monthly reports, capture sales, daily figures)
• Submitting payroll forms, which includes ensuring vacation and sick time are tracked in the system
• Maintaining records related to grievances, performance reviews, and disciplinary actions (warning, counselling)
• Completing termination paperwork and assisting with exit interview
• Oversee logistics (Receive & dispatch stock)
• Operational Health & Safety checks and action to be taken
• Compiling reports and spreadsheets

Supervisor - MUSICA – Midlands Mall - Midlands Mall

(2009-07 - 2013-08)

Graduated with my degree. Better Prospects.

• Vodacom Kiosk (Rica, prepaid sales)
• Receiving and Receipting stock
• Visual merchandising, Knowledge Entertainment
• Resolving customer complaints
• Customer Service & Sales
• Achieving individual and monthly store targets
• Oversee Daily Operations and Petty Cash
• Till operations, Cash ups and banking
• Delegating staff and training
• Scheduling job interviews and assisting in interview process
• Collecting employment and tax information
• Ensuring background and reference checks are completed
• Orienting new employees to the organization
• Pastel & Microsoft Office (Outlook, Word, Excel)
• Admin / Audits (weekly & monthly reports, capture sales, daily figures)

Sales/Customer Assistant - MUSICA – Pavillion - Pavillion

(2008-07 - 2008-12)

Study full time @ UKZN

• Receiving and Receipting stock
• Visual merchandising, Knowledge of Entertainment
• Resolving customer complaints
• Customer Service & Sales
• Till operations, Cash ups and banking
• Preparing and Completing Stock takes

Call Centre Agent - O'KEEFE & SWARTZ - Johannesburg - Johannesburg

(2008-01 - 2008-06)

Relocated to Durban

• Launching new products
• Knowledge of Insurance Policies (Standard Bank)
• Resolving customer complaints
• Achieving individual target

Bachelor of Social Sciences Degree - Human Resource Management, Psychology - University of Kwa–Zulu Natal (2009 - 2012)

Matriculated - Economics, English, Afrikaans, Business Economics, Mathematics, Accounting - Raise Thorpe Secondary School (2003 - 2007)