Administrative Clerk/Supervisor - Clare Estate Crematorium - Durban
(2025-12)
- Managed cremation bookings via telephone, electronic systems, and manual booking registers.
- Processed payments and issued receipts accurately and efficiently.
- Prepared and issued cremation certificates in accordance with legal and administrative requirements.
- Provided compassionate and professional assistance to bereaved families during sensitive and emotional circumstances.
- Received, verified, and maintained confidential legal documentation from funeral undertakers, hospitals, and medical practitioners.
- Compiled and maintained comprehensive files for each deceased individual, ensuring accurate record-keeping and compliance with confidentiality regulations.
- Coordinated administrative processes related to cremation services and documentation.
- Assisted with the supervision of operational and grounds staff when required.
- Supported the daily operations of the crematorium to ensure efficient service delivery.
- Managed a high-volume workload, coordinating and processing approximately 15–17 cremations per day during weekends and public holidays.
- Maintained strict confidentiality and professionalism when handling sensitive personal and legal information.
ESL Teacher - Aston English International - Inner Mongolia (Linhe District) and Foshan, Guangzhou, China
(2018 - 2021)
- Planned and delivered engaging English as a Second Language (ESL) lessons for learners aged 5–18 years.
- Taught students in both public school classrooms and private group learning environments.
- Developed age-appropriate lesson plans aligned with language learning objectives and curriculum requirements.
- Utilized interactive teaching tools, multimedia resources, and smart boards to enhance student engagement and learning outcomes.
- Implemented classroom management strategies to support effective learning and student participation.
- Organized and facilitated English-language activities, workshops, and cultural events.
- Collaborated with local and international colleagues to improve teaching practices and curriculum delivery.
- Conducted marketing and promotional activities to support student recruitment and community engagement.
Online ESL Tutor - MPC Connect
(2016 - 2017)
Delivered online English as a Second Language (ESL) lessons to international students in a virtual classroom environment.
- Facilitated both individual and group lessons using Oxford University Press teaching materials and resources.
- Conducted demonstration lessons to assess student proficiency and learning needs.
- Taught students from diverse cultural backgrounds, including learners from Taiwan and Poland.
- Adapted lesson content to suit learners aged 6–65, ensuring lessons were engaging and age-appropriate.
- Focused on developing students' conversational English, pronunciation, grammar, reading, and listening skills.
- Monitored student progress and provided constructive feedback to support language development.
- CERF LEVELS A1-C2
Grade R Educator - St Francis Primary School
(2014 - 2016)
- Planned and delivered engaging lessons in accordance with the CAPS curriculum.
- Managed a classroom of approximately 40 learners, fostering a positive and inclusive learning environment.
- Developed lesson plans, learning materials, and age-appropriate educational activities.
- Assessed learner progress through examinations, observations, and continuous assessments.
- Organised and supervised sporting activities and extracurricular programmes.
- Assisted with school fundraising initiatives and community events.
Relief and substitute teacher - Braemar Primary School
(2011 - 2013)
- Served relief when teachers were absent.
- Assisted in the library; labelling, taking stocks.
- Assisted mainly in the foundation phase.
- Planned and delivered engaging lessons in accordance with the CAPS curriculum.
- Managed a classroom of approximately 40 learners, fostering a positive and inclusive learning environment.
- Developed lesson plans, learning materials, and age-appropriate educational activities.
