Amahle Telile

A motivated and hardworking individual with experience in customer service, debt collection, and lead generation. I possess strong communication, negotiation, and problem-solving skills and am committed to delivering excellent service. I work well under pressure, adapt quickly to new environments, and enjoy working both independently and as part of a team. I am eager to contribute my skills and continue developing professionally.

Collections Agent & Lead Generator - RS Financial Services

(2024-02 - 2026-06)

• Contacted customers regarding outstanding accounts.
• Negotiated repayment arrangements with clients.
• Maintained accurate records of customer interactions.
• Generated quality leads for financial products and services.
• Followed up with prospective clients to secure appointments.
• Achieved daily and monthly performance targets.
• Ensured compliance with company policies and procedures.
• Delivered professional customer service over the phone.

National Senior Certificate - Matric - Leiden High School (2024)