Amanda Grace Njadayi

Highly organized and meticulous Administrative Clerk with 8+ years of experience in office Management, Data entry and Customer Service. Proven ability to streamline office operations, improve efficiency, and maintain the highest level of confidentiality.

Administrative Clerk - SmartMI Micro Insurance

(2015-01 - 2022-12)

• Greet customers and answer their inquiries both in person and by phone.
• Maintain filing systems, both paper and electronic.
• Prepare and track invoices and other documents.
• Perform data entry and scan documents.
• Manage office supplies and place orders when necessary.
• Assist with general administrative tasks related to record-keeping.
• Collaborate with team members to ensure smooth office operations.
• Assist with invoice processing, expense tracking and basic bookkeeping
• Assist with systematic review of documents to ensure completeness and correctness.
• Organize, classify and file physical electronic documents according to company policies.
• Daily cashing up and balancing of till.
• Customer service advisory.

Administrative Clerk - Eastcape Midland College

(2013-01 - 2015-12)

• Communicating and upselling service at the point of sale.
• Keep financial records and documentation well organized.
• Process invoices, payments and receipts accurately ordering, processing & delivering of required stationery for all employees.
• Taking of minutes during official meetings typing and circulation thereof.
• Make outbound calls to prospective clients to set sales appointments.

National Senior Certificate - Grade 12 - Edu Option (2010-01 - 2010-12)

Marketing Management N4 – N6 - Marketing Management - Eastcape Midlands College (2012-01 - 2013-12)

Higher certificate - Business to Business Management - University of South Africa (2017-01 - 2018-12)

Higher certificate - Social Media Marketing - University of South Africa (2017-01 - 2018-12)