Amanda Madonda
Quality assurance agent.
Talent
Umhlanga, eThekwini Metropolitan MunicipalityMember since December 5, 2023
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About
I worked as a customer service representative for 1 year thereafter was promoted to quality assurance agent and worked for 11 months.
Experience
My duties are monitor calls from the agents to ensure that they're doing what's on the scorecard. I also do session for the agents that are not meeting target.
Education
I completed my grade in 2014.

