Amanda Nonjezi

I had strong client-service, communication and administrative experience, seeking a Call Centre Agent position. Confident, clear communicator with a proven track record of building client relationships, explaining information accurately, and resolving queries, professionally under pressure. Comfortable working to targets following scripts and procedures, and using MS Office and CRM/administrative systems. Reliable, disciplined and quick to learn new systems.

Sales Representative - SanlamSky

Reason for leaving: Career growth

• Presented products and benefits to clients and closed sales deals
• Built and maintained strong client relationships
• Consistently met and exceeded sales targets
• Applied strong verbal and written communication skills essential to the insurance industry

Sales Consultant - Liberty Life

Reason for leaving: Resigned

• Sold various insurance products, including life cover and individual policies
• Recommended appropriate coverage options based on client needs
• Explained policy terms and conditions clearly to clients
• Assisted clients with required documentation during the claims process

Sales Agent - Gert Smart Card Call Centre

Reason for leaving: Better opportunities

• Made outbound calls to promote products and services
• Followed established scripts while gathering relevant client information
• Consistently reached and maintained call and sales targets

SGB Clerk - Nowethu J.S.S

• Admission of learners to ensure fairness and transparency
• Organising and overseeing fundraising activities to school programs
• To do photocopies and record school reports

Grade 12 - National Senior Certificate - Mzimvubu Senior Secondary School

Computer Certificate - Computer User Skills Training - Skill Wise Academy (2013-01-21 - 2013-03-23)

Driver's Licence - Code C1, with PDP