Amava Mkuku

Healthcare and sales professional with 11 months' experience in clinical research recruitment, complemented by proven experience in consultative sales, customer relationship management and high-value client transactions. Currently engage and qualify prospective clinical-trial participants, manage recruitment pipelines and convert qualified leads into scheduled appointments, achieving 85%+ conversion in strong-performing months. Experienced across healthcare, insurance, real estate, retail and brand activations, with strong communication, negotiation and customer-engagement skills.

Seeking to bring this combination of clinical research exposure and commercial sales capability to medical sales.

Patient Recruiter at Alliance Clinical Network (2025-10 – Present)

• Qualify prospective clinical-trial participants through structured screening and eligibility conversations in a healthcare and compliance-driven environment.
• Convert qualified leads into scheduled clinical-trial appointments within a high-volume, target-driven recruitment pipeline.
• Schedule approximately 10 patients per day, achieving conversion rates exceeding 85% during strong-performing months.
• Communicate study requirements, screening criteria and appointment information clearly while addressing participant questions and concerns.
• Manage follow-up activities across the recruitment pipeline to accelerate participant progression and maximise successful scheduling.
• Navigate clinical research dashboards and recruitment systems to manage participant information and appointment workflows.
• Maintain accurate participant records while protecting confidential information and adhering to study-specific protocols.
• Collaborate with internal teams to ensure efficient handover and progression of qualified participants.

Real Estate Agent at ABC International Real Estate (2025-01 – 2025-05)

• Consulted with prospective buyers to assess property requirements, preferences and financial considerations.
• Generated and followed up on prospective client leads throughout the sales pipeline.
• Presented residential properties and communicated features, benefits and value propositions to prospective buyers.
• Negotiated with clients and coordinated communication with relevant stakeholders throughout transactions.
• Closed residential property transactions valued between approximately R1.3 million and R2 million.
• Cultivated professional client relationships from initial enquiry through to transaction.

Sales Assistant at Brand Collective (2024-01 – 2024-06)

• Advised customers on product selection according to individual needs, preferences and budget.
• Cultivated customer relationships through personalised service and attentive product recommendations.
• Presented product features and benefits to support purchasing decisions and drive sales.
• Identified opportunities to recommend complementary products and increase transaction value.
• Supported daily sales activities and contributed to store sales objectives.
• Managed multiple customer interactions while maintaining a professional and welcoming retail environment.

Brand Activations Manager at Honey Angel (2023-01 – Present)

• Represent brands directly to consumers through customer-facing activations and promotional campaigns.
• Engage prospective customers and communicate brand and product value clearly and persuasively.
• Coordinate customer-facing teams and activation activities to deliver professional brand experiences.
• Drive customer engagement and support brand-awareness and sales objectives.

Sales Agent at DIB Insurance Brokers (2021-01 – 2022-12)

• Consulted with clients to assess needs and recommend appropriate insurance solutions.
• Presented product benefits clearly and tailored solutions to customer requirements.
• Managed sales conversations from initial engagement through follow-up and conversion.
• Built trust with prospective and existing clients through professional, needs-based communication.
• Maintained accurate client records and completed timely follow-ups within a regulated environment.

Mentor at Thatha Ithuba (2021-02 – Present)

• Build trusted relationships with young adults through individual and group mentoring.
• Facilitate discussions and communicate information clearly to individuals from diverse backgrounds.
• Guide participants through structured activities while maintaining accurate records of engagement and progress.

BA Honours in Demography & Population Studies – University of the Witwatersrand (2024)

Bachelor of Arts – Triple Major in Psychology, Anthropology and Sociology – University of the Witwatersrand (2024)