Amo Sebona
Retail & Customer Service Assistant
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About
B.Com Law student with practical experience in customer service, ticket sales, and retail/charity shop support. Friendly, reliable, and customer-focused, with strong communication and interpersonal skills. Comfortable working in fast paced environments. A quick learner who adapts well to new tasks. Currently seeking a student-friendly position where I can contribute my skills while gaining further professional experience.
Experience
Event Sales Assistant (Seasonal) at KOID Cloud Ticketing (2023-12 – 2025-01)
Events: Momo's Magical Adventure at Sandton City
- Managed digital ticket sales, scanned QR entries, and handled POS transactions in a high-volume setting.
- Provided high quality customer service, resolved customer inquiries, and handled difficult situations professionally
- Collaborated closely with venue teams to ensure smooth event operations and positive customer experience
Volunteer Assistant at Ann Harding Cheshire Home (2022)
- Supported the charity shop with stock organization, item storing, and customer assistance.
- Assisted with food preparation and kitchen duties following hygiene guidelines
Education
Bachelor of Commerce in Law – IIE Emeris Standton (2026)
National Senior Certificate in NSC – Parktown High School for Girls (2020 – 2024)