Thandeka Amoah
CUSTOMER SERVICE | RETAIL | ADMINISTRATION | CAREGIVING
About
Dedicated and reliable professional with experience in customer service, retail, caregiving and household support. Strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, supervisors and members of the public. Organised, responsible and attentive to detail, with a strong commitment to completing tasks efficiently and maintaining a professional standard of service.
Comfortable working in fast-paced environments and adapting to different responsibilities.
Experience
Customer Service / General Support - Home Sealed
(2022-09 - 2022-10)
Contract
- Assisted customers with enquiries and provided professional, helpful service.
- Responded to customer questions and assisted in locating required items.
- Handled customer complaints and worked towards appropriate solutions.
- Completed duties assigned by the supervisor accurately and within required timeframes.
- Maintained good housekeeping and an organised working environment.
- Provided additional support to the team as required.
Nanny - Busisiwe A Phungula
(2021-10 - 2022-08)
Contract
- Provided responsible and attentive childcare and supervision.
- Assisted with daily routines and general household-related responsibilities.
- Maintained a safe, clean and organised environment.
- Followed instructions and completed assigned duties reliably.
- Demonstrated patience, responsibility and good communication.
Till Packer - Shoprite
(2016-06 - 2016-12)
Contract
- Assisted customers in a friendly and professional manner.
- Packed customers' purchases efficiently and carefully.
- Supported smooth day-to-day operations within the store.
- Maintained an organised and clean work area.
- Worked cooperatively with colleagues and followed workplace procedures.
Education
National Senior Certificate - Grade 12 - Indala High School (2010)
