IOS TECHNICIAN troubleshooting/technical support,
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I am proactive ,presentable, well-spoken,an eager learner, able to work in a commercial environment and the ability to communicate
I am a diligent hardworking individual who is an analytical thinker, team player and enjoys new challenges. I am customer focused and always willing to learn.
● Communication (Verbal and written)
● Listening skills
● Motivational skills
● Leadership skills
● Time management
● Organizational skills
● Problem solving
● Administrative skills
Troubleshooting iPhone ,iPad and repairing iPhone models at an Apple-authorised service facility.maintain,troubleshoot, and repair iOS devices.use Apple documentation and service strategies to safely repair all models.(VMI)Visual/Mechanical Inspection guide for warranty repair or out of warranty systematic troubleshooting to isolate issues, take precautions for electrostatic discharge (ESD) resolving both software and hardware for Mac OS and iOS, setting up and configure networking options on iOS and MacOS.Configure and resolve iCloud issues ,
