Andimba Kroqwana

Registered Social Worker with a Bachelor of Social Work and professional registration with the South African Council for Social Service Professions (SACSSP). Experienced in Employee Assistance Programme (EAP) and employee wellness services, psychosocial assessment, individual and family counselling, case management, trauma-informed support, referrals, professional report writing and workplace psychosocial support. Currently serving as a Senior Consultant – Clinical Services within an employee wellness environment, supporting employees with personal, emotional, interpersonal and work-related concerns.

Strong administrative, documentation, stakeholder liaison and client follow-up skills, with experience coordinating wellness initiatives and multidisciplinary referrals.

Senior Consultant – Clinical Services at Centre for Occupational and Wellness Services – Health1st (2025-01 – Present)

• Provide professional psychosocial support and counselling within an Employee Assistance Programme (EAP) environment.
• Conduct psychosocial assessments to identify presenting concerns, psychosocial stressors, support needs and appropriate intervention pathways.
• Provide individual and family counselling for personal, emotional, interpersonal and workplace-related challenges.
• Develop intervention and support plans based on individual client needs and manage cases through referral, assessment, intervention, follow-up and closure.
• Prepare professional reports, case documentation and supporting documentation for formal and legal processes where required.
• Conduct client follow-ups, monitor engagement and maintain accurate, confidential clinical records.
• Provide telephone-based support and manage client enquiries through toll-free EAP services.
• Liaise with HR and relevant stakeholders regarding EAP processes, referrals, service requirements and progress reporting while maintaining confidentiality.
• Participate in employee wellness initiatives and workplace wellness days, including programme coordination and administrative support.
• Capture client and programme data and support reporting, service-provider coordination and general EAP administration.

Social Worker at Sakhe Family Care Development Centre (2024-02 – 2024-12)

• Provided individual and family counselling and psychosocial support to children, families and vulnerable individuals.
• Implemented Social Behaviour Change programmes and community-based psychosocial interventions.
• Facilitated awareness initiatives relating to HIV/AIDS, social wellbeing and family functioning.
• Facilitated family systems workshops and supported families experiencing psychosocial challenges.
• Maintained client databases, programme documentation and professional records.
• Supported vulnerable children and families through appropriate social-work interventions and referrals.

Education Assistant / School Mentor at St Mary's R.C. Primary School (2023-04 – 2023-10)

• Supported learners within a structured school environment and assisted with educational and psychosocial needs.
• Provided mentorship and age-appropriate support to learners and worked collaboratively with educators and school staff.
• Assisted with school-based administrative and support activities.

Bachelor of Social Work in Social Work – Nelson Mandela University (2022)

National Senior Certificate – Victoria Girls' High School (2018)