Phuti Jerina

i am a dedicated and compassionate social worker with strong commitment to improving the well-being of individuals, families and communities. i hold a bachelors degree in social work and registered with the south African council for professional services (SACSSP). I have developed skills in psychosocial support, case management, counselling and crises intervention through academic training and practical experience. i am passionate about empowering individuals to overcome challenges and promoting positive social change through ethical and client centered practice. i am highly adaptable, with strong communication and problem solving skills, and i work well both independently and within multidisciplinary teams. i am eager to grow professionally and contribute meaningfully within government, NGO or corporate environments.

Department of Education

Social Work intern | August 2022 -July 2023

• Conducted psychosocial assessments and provided counselling services clients.
• Delivered trauma debriefing and emotional support interventions.
• Supported employee and wellness and work-life balance initiative.
• Collaborated with multidisciplinary teams to facilitate referrals and integrated support.
• Compiled and maintained accurate case files, progress notes, professional reports.
• Captured and managed administrative data in line with the departmental systems and compliance requirements including PERSAL.
• Ensure strict confidentiality and ethical practice in all service delivery activities.

South African Social security Agency (SASSA)

Social work intern (Administrative support) | December 2021 - March 2022

• Screened and assessed clients for eligibility for social assistance services.
• Captured, verified, and updated client’s information accurately on electronic systems.
• Managed client appointments, queues, and general enquiries.
• Communicated professionally with clients regarding documentation and verification processes.
• Provided administrative support and maintained proper document management procedures.

Bachelor of Social Work | University of South Africa (UNISA) – 2019

• HIV/AIDS Care and Counselling | University of South Africa – 2016
• Computer Soft Skills | Get Informed Youth Development – 2015
• National Senior Certificate (Matric) | Ingqayizivele Secondary School – 2011