Andiswa Jila

I am an IT Helpdesk Technician with hands-on experience providing first-line technical support in fast-paced environments. My strengths include diagnosing hardware/software issues, supporting Windows environments, handling tickets, and guiding users through step-by-step solutions. I am proactive, service-driven, and always eager to learn new technologies that improve efficiency and user satisfaction

Recently completed a 2 year internship with Richmond local municipality.

Graduated with Diploma in Information and Communication Technology in 2022