Anele Pretty Zwane

I'm a young, passionate, studious, fun, and hard-working qualified Management Sciences (Operations) Diploma holder, with vast knowledge in General management, operations & customer service, process and procedure adherence and development and value-added leadership. I have an exceptional customer satisfaction proven track record alongside my dedication to meet all company targets & budgetary requirements and I am Seeking to leverage both my acquired and leadership expertise for your company.

Production internship - Acting Team Leader at RFG FOODS (PTY) LTD (2024-03 – 2025-02)

• Managing value chain from raw material to final product.
• Inspection and quality checks on product at all stages of the process.
• Identifying bottlenecks in the production process and develop and execute an action plan.
• Identify breakdowns and manage repairs to ensure the smooth running of the production line.
• Track and manage production target.
• Create SOP's for new lines, update SOP's for existing lines.
• Conduct and asses trials for new products and write reports.
• Ensure stock take cycles and counts are completed accurately and timeously.
• Ensure that all production lines in operation have the correct raw material, packaging and labourers.
• Responsible to coach and motivate employees, resolve workplace issues effectively, manage absenteeism of employees in the department.

Salesperson at Foot Gear (2019-12 – 2020-01)

• Sales and customer service.
• Managing customer complaints.
• Marketing and promotions.
• Inventory management and stock taking.

Educational Assistant at Qhubeka Public School (2023-02 – 2023-11)

• Conduct lessons and class activities.
• Manage the classroom and resources.
• Administrative tasks and filing.

Diploma in Management Sciences in Management Sciences (Operations) – Durban University of Technology (2019-01 – 2021-12)

National Senior Certificate – Lerato-Uthando Comprehensive School (2014-01 – 2018-12)