IT Technical Support
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Goal-oriented professional with over 6 years of experience providing technical assistance, maintenance and support for queries and issues concerning computer systems. Looking to fully utilize my outstanding analysis, monitoring and reporting skills in a fast-paced organization for the growth of the company.
I have obtained my skill of high-quality delivery and service design strategy through obtaining ITIL4 and through my experience in the Service Desk and in Desktop support. I have also been challenged and succeeded with working with international clients.
I hold a National Diploma in IT Management and a certificate in ITIL4.
