Waitress - Belmond Mount Nelson Hotel - Delft, Leiden
(2024-10 - 2025-04)
Department: Breakfast & Lunch, Pool Waitress. Reason for leaving: End of contract
- Welcoming guests warmly as they arrive and create a great first impression
- Offer assistance with seating and ensure guests are comfortable
- Provide menus and briefly guide guests through specials or popular items
- Answer questions about the menu and make helpful recommendations
- Accurately take food and beverages orders using POS system when required
- Present bills and process payment efficiently (Cash, Cards etc) thanking guests on departure
Waitress - The President Hotel - Delft, Leiden
(2022-05 - 2024-10)
Department: IRD, Dinner, Pool Waitress. Reason for leaving: Resignation
- Welcome guests warmly as they arrive and create a great experience
- Communication orders clearly and ensure all details are captured correctly
- Upsell appropriately by suggesting starters, desserts
- Check in with guests and during the meal to confirm satisfaction and handle any concerns
- Maintain smooth service flow from order taking through final guests departure
