Nandipha Bremeshe

Taking food and drink orders, serving tapas (often shared) and cocktails, and managing table turnover in a busy, tourist-heavy setting Recommending tapas, wines, and signature cocktails, as well as explaining the "small plates" dining concept to customers. Ensuring friendly and attentive service to enhance the "lifestyle" vibe of the restaurant

Waitress - Laparada V&A Waterfront - V&A Waterfront, Cape Town

(2022-01 - 2026-12)

• Taking food and drink orders, serving tapas (often shared) and cocktails, and managing table turnover in a busy, tourist-heavy setting
• Recommending tapas, wines, and signature cocktails, as well as explaining the "small plates" dining concept to customers.
• Ensuring friendly and attentive service to enhance the "lifestyle" vibe of the restaurant
• Operating POS systems, processing payments (credit/debit cards), and handling cash securely
• Working with bartenders and kitchen staff to ensure timely service, especially during busy periods or special events

Waitress - Tigers Milk

(2022-01 - 2023-12)

• Prepare restaurant tables with special attention to sanitation and order
• Attend to customers upon entrance
• Present restaurant menus and help customers select food/beverages
• Take and serve orders
• Answer questions or make recommendations for complementary products
• Collaborate with other restaurant servers and kitchen/bar staff

Cashier - Ackermans

(2021-11 - 2022-12)

• Operating scanners, scales, cash registers, and other electronics
• Balancing the cash register and generating reports for credit and debit sales
• Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer
• Processing refunds and exchanges, resolving complaints
• Bagging or wrapping purchases to ensure safe transport
• Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes
• Maintaining a clean workspace
• Greet customers in a professional matter to assist them with their queries

Cashier, Bar Lady, Frontline Assistant - Sun International

(2012-11 - 2021-10)

• Operating scanners, scales, cash registers, and other electronics
• Acting Supervisor when he/she in out of the office
• Balancing the cash register and generating reports for credit and debit sales
• Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer
• Processing refunds and exchanges, resolving complaints
• Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes
• Greet customers in a professional matter to assist them with their queries
• Serve drinks for customers
• Make all tables are clean for all incoming customers to eat
• Clean up after every drink and food served
• Store empty bottles
• Providing snacks for customers while waiting for their drinks

Waitress - Sun International

(2012-11 - 2021-10)

• Prepare restaurant tables with special attention to sanitation and order
• Attend to customers upon entrance
• Present restaurant menus and help customers select food/beverages
• Take and serve orders
• Answer questions or make recommendations for complementary products
• Collaborate with other restaurant servers and kitchen/bar staff

Grade 12 - Greenpoint Secondary School (2008-12)

Certificate - Travel and Tourism - Damelin College (2009-12)