Anndtea Laing

I am a thorough, committed, and energetic professional with 5+ years of experience in the Retail/Warehouse Industry. I am self-motivated, detail-oriented, and passionate about delivering excellent customer service and driving sales performance. I am seeking an opportunity to apply my knowledge, communication skills, and strong work ethic within a growth-oriented team environment.

Packer, Picker and Checking - JACK AND JOANS LINGERIE WAREHOUSE

(2023-05 - 2024-01)

• Located specific items on the warehouse or storeroom shelves based on order slips or digital picking system;
• Confirmed the exact style, color and size match the customer's order exactly;
• Ensured older stock is rotated properly and alerted management to low inventory levels to prevent out-of-stock;
• Carefully examined delicates and undergarments for manufacturing flaws, loose threads, snags, stains, or broken clasps prior to packing;
• Crossed referenced the picked items with the original invoice to ensure zero missing or incorrect items;
• Verified that the price tags, brand tags and hygiene liners are intact and placed correctly.
• Kept packing area clean, organized and free of hazards;
• Adhered to warehouse safety regulations and operating procedures.

Packer And Checking - CRAZY STORE WAREHOUSE

(2022-09 - 2023-02)

• Packed goods into boxes for inter-store transfers or customer delivery, using protective materials to prevent breakages;
• Inspect products for damage, breakages, or manufacturing defects before they reach the sales floor;
• Checked that all items have the correct barcodes or price tags, ensuring prices match The Crazy Store's promotional and ticketing systems;
• Report missing or damaged items and preparing returns or credit notes for head office/suppliers.
• Kept packing area clean, organized and free of hazards;
• Adhered to warehouse safety regulations and operating procedures.

Picker and Packer - PEP WAREHOUSE

(2020-01 - 2020-12)

• Checked incoming delivery manifests against the physical stock received from head office to ensure the correct quantities have arrived;
• Packed goods into boxes for inter-store transfers or customer delivery, using protective materials to prevent breakages;
• Inspect products for damage, breakages, or manufacturing defects before they reach the sales floor;
• Checked that all items have the correct barcodes or price tags
• Kept packing area clean, organized and free of hazards;
• Adhered to warehouse safety regulations and operating procedures.

Pack Station Operator and Data Capturer - HOMECHOICE WAREHOUSE

(2018-02 - 2021-12)

• Verified that the picked items match order slip, invoice, or packing list;
• Ensured products are free from defects, scratches, or missing parts prior to packing;
• Flagged inventory errors, stock shortages, or damaged goods to warehouse supervisors;
• Ensured the correct box size, envelopes, or protective padding were chosen based on the items weight, fragility, and dimensions;
• Arranged goods carefully to prevent shifting or breakage during transit;
• Securely closed containers using heavy-duty tape, strapping, or shrink wrap;
• Affix shipping labels, barcode tags, and hazardous material markers accurately to ensure proper routing;
• Scanned items or manually input package weights and dimensions into the shipping software;
• Labeled packages to the correct outbound loading zones, shipping bins, or carrier pickup points;
• Worked efficiently to meet or exceed daily order fulfillment quotas and delivery deadlines;
• Kept packing area clean, organized and free of hazards;
• Adhered to warehouse safety regulations and operating procedures.

Cleaner/General worker - BID AIR SERVICES

(2017-07 - 2017-12)

• Cleaned seats, removed trash, vacuumed carpets and mopped floors between flights;
• Scrubbed, sanitized, and restocked washrooms onboard the aircraft;
• Cleaned kitchen/galley preparation areas and wiping down cupboards;
• Swept, mopped, and dusted airport offices, lounges, warehouses, and baggage handling areas;
• Cleaned and disinfected employees and public washrooms, restocking supplies like toilet paper and hand soap;
• Complied with the Occupational Health and Safety Act, maintained clean, unobstructed emergency pathways;
• Utilized safety signs to protect staff and visitors.

Shelf Packer - SHOPRITE

(2016-12 - 2017-02)

• Unpacked, transported and arranged stock from the storeroom to the sales floor;
• Ensured products are placed in the correct location;
• Place newer stock at the back and older stock in the front to minimize food waste and expired items;
• Regularly checked for damaged or spoiled products and removed them from the shelves;
• Kept assigned aisles and shelves clean and organized;
• Assisted the store team during inventory and stock-take;
• Assisted shoppers by answering queries and directing them to the location of specific products.

Grade 11 - SYMPHONY HIGH SCHOOL (2010 - 2014)