Annie Monaheng

Dedicated and reliable authorisation clerk and receptionist with 14 years' experience, 1,5 years as an accounts clerk. Proven track record in medical administration, account handling and delivering outstanding customer service.

Skills in patient booking, resolving account queries and managing scan authorisations with efficiency and professionalism.

Authorisation clerk, junior accounts clerk and Receptionist - National Radiology Services

(2011-07 - 2025-07)

• Handle daily medical scan authorisation via phone and online
• Process and resolve patient booking services
• Support reception and patient booking service
• Deliver consistent customer service in high-volume radiology practice
• Prepare and maintain accurate administrative records using Hims system

Authorisation and Receptionist - Schneider & Associates

(2005-03 - 2011-06)

Grade 12 - East Bank High School (1996)