Annie

I intend to nurture a close professional relationship with a company to understand their business needs and objectives. I also intend to uphold integrity in everything I do. Above all, I want to approach work with enthusiasm, pride and without bias for action, and engage in a mutually beneficial relationship with a reputable organization.

I have good communication skills – able to read, write, listen and speak across a variety of situations. I give my full co-operation to my managers and subordinates and get along well with others. I can motivate others and work well with my peers.

I am trustworthy and transparent in everything I do.

Front Desk Manager - Sorbet Hilton

• Managing of Front Desk
• Stock taking
• Handle Customer Complaints
• Capture notes on system regarding important information
• Receiving stock
• Fax, copy and email necessary documentation to respective persons
• Guest Booking

Housekeeping Manager - Mount Shekinah Country House

• Managing of House Keeping Team
• Stock taking
• Handle Customer Complaints
• Capture notes on system regarding important information
• Duty Manager
• Assisting front desk

Spa Manager - Granny Mouse Country House

• Managing of Spa Team
• Stock taking
• Booking of guest treatments
• Capture notes on system regarding important information
• Administrative Duties
• Receiving stock

Administrative and Housekeeping Staff - Fern Hill Hotel

• Stock taking
• Managing of Staff
• Capture notes on system regarding important information
• Administrative Duties
• Checking of Guest Room
• Receiving stock
• Fax, copy and email necessary documentation to respective persons

Front Desk and Administrative Staff - Howick Falls Hotel

• Stock taking
• Fax, copy and email necessary documentation to respective persons
• Data Capturing and telephone duties
• Administrative Duties
• Managing front desk

Production and Packing Staff - Howick Metal Products

• Packing of production
• Make sure orders get sent to the stores on time

Diploma - Computer Studies - PC Training College (2001)

Grade 12 - Eastwood Secondary School (2000)