Operations Manager
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An experienced Operations and General Management professional with a proven track record in warehouse, logistics, and supply chain management. With over nine years of leadership experience, I specialise in optimizing operational workflows, improving efficiency, and driving cost-effective procurement and logistics strategies. My expertise extends across inventory control, fleet management, financial planning, and regulatory compliance, ensuring seamless business operations and sustainable growth.
Throughout my career, I have successfully led large-scale logistics and distribution operations, implemented strategic process improvements, and enhanced team performance through training and mentorship. My ability to streamline operations, manage cross-functional teams, and develop high-impact business strategies positions me as a strong asset in Operations and General Management roles across various industries.
With comprehensive senior leadership experience across financial services, logistics, warehousing, recycling, and supply chain management, I bring a proven ability to optimise operations, strengthen governance, and drive sustainable business performance. My background reflects a strong blend of operational control, financial oversight, and people leadership in fast-paced, regulated environments.
In my current role as Operations Manager at Netfin Group – My Loan Cash Loan, I provide operational oversight across a national footprint of 12 branches, ensuring compliance with lending regulations, financial governance, and performance standards. I work closely with executive leadership and the board, contributing to strategic and financial decision-making, while overseeing system migrations, loan audits, payroll and commission approvals, and bad debt management. This role has further strengthened my expertise in risk management, regulatory compliance, and operational scalability within the financial services sector.
Previously, as General Manager and Operations Manager within the e-waste recycling and logistics industries, I successfully led large-scale warehousing, fleet, procurement, and distribution operations. I implemented cost-saving initiatives, strengthened health, safety, and environmental compliance, improved fleet efficiency, and supported business development efforts that expanded market presence and client retention. My experience also includes international logistics, customs compliance, and supply chain optimisation within the optical distribution sector.
I am a results-driven, analytical leader with a strong focus on operational excellence, accountability, and continuous improvement. I thrive in high-pressure environments and bring a collaborative, hands-on leadership style that motivates teams and delivers measurable outcomes. I would welcome the opportunity to contribute my skills, experience, and strategic mindset to your organisation and support its operational and growth objectives.
B.Com Business Management & Logistic
