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Ashleigh Jaars

Ashleigh Jaars

COMPLIANCE SPECIALIST | ADMINISTRATOR | QUALITY ASSURANCE ADMINISTRATOR

Talent
JohannesburgMember since September 18, 2026
Contact center inboundContact center outboundMicrosoft Office SuiteCompliance and Regulatory administrationMulti-taskingCreative problem solvingCommunication skillsValidate Customer accountsAssisting with Customer ComplaintsAssisting with Customer Queries
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Contact center inboundContact center outboundMicrosoft Office SuiteCompliance and Regulatory administrationMulti-tasking

About

I am a dedicated Administrator with a wealth of experience in financial services, specifically in call centers and compliance environments. My strong expertise in KYC/ FICA and CRS compliance aligns perfectly with South African regulatory requirements, I am proficient in Microsoft Office suite, with robust skills in data entry and office administration. I thrive in fast-paced banking environments and excel at time management and customer service.

Experience

Back-Office Compliance Specialist at First National Bank (2026-01 – Present)

Responsible for conducting Customer Due Diligence (CDD) on Private Wealth juristic entity profiles to ensure compliance with regulatory and internal requirements.

Administrator Inbound Call Centre at First National Bank (2021-12 – 2026-01)

Engage in customer Due Diligence process for Onboarding periodic review. Trigger Events as well as Common Reporting Standards

Quality Assurance Administrator at First National Bank (2019-03 – 2020-03)

  • QA customer accounts
  • Individual KYC updates

Education

Higher Certificate (NQF 5) in Management of Technology and Innovation with electives in Project Management – The Da Vinci Institute (2019 – 2020)

Grade 8 – 12 (matric) – Eden Park Secondary (2012 – 2016)

Skills

COMPLIANCE SPECIALISTADMINISTRATORQUALITY ASSURANCE ADMINISTRATOR

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