Athabongile Sosibo

I am a dedicated and goal-oriented professional with a passion for excellence. With a strong educational background and a drive for continuous growth, I strive to make a meaningful impact in the professional realm. I possess a diverse range of skills and experiences that have shaped me into a versatile individual capable of thriving in dynamic work environments.

Administrator - Underwriter - Afrocentric Distribution Services

(2019-02)

• Demonstrate a strong attention to detail and accuracy in all administrative and underwriting tasks.
• Coordinate and collaborate with internal teams to resolve complex client issues and ensure seamless service delivery
• Skillfully assess client risks and underwrite policies to meet their specific needs and requirements.
• Proactively generate leads and refer potential clients to the call center agents, contributing to business growth and expansion.
• Maintain a thorough understanding of company products and services to effectively address client concerns and provide appropriate solutions.

Cashier | Customer Service - Piccadilly clothing

(2017-07 - 2019-01)

• Efficiently processing customer transactions, including cash, credit card, and electronic payments
• Assisting customers in locating desired items, providing information about product features, pricing, and promotions.
• Processing customer orders, verifying product availability, and ensuring accurate pricing and discounts
• Managing customer returns and exchanges, following store policies and procedures.
• Maintaining up-to-date knowledge of the store's product offerings

Store keeper - Mr Price

(2020-01 - 2020-12)

• Maintaining accurate stock records, tracking inventory levels, and conducting regular stock checks. Receiving, inspecting, and recording incoming shipments,
• Arranging products in an appealing manner, following visual merchandising guidelines, and regularly restocking shelves to maintain a neat and attractive store appearance.
• Assisting in implementing loss prevention measures to minimize theft, damage, or loss of inventory
• Investigating and resolving any discrepancies, such as stock shortages or overages, and updating inventory records accordingly.
• Monitoring stock levels on the sales floor and in the stockroom

Insurance underwriter Learnership - INSETA (2021)

Diploma - Logistics Management - University of Johannesburg (2019)

Grade 12 | Matric - Phefeni Secondary School (2014)