Atlehang Makashane

Dedicated Receptionist/Admin Assistant with experience in achieving tangible results and cross-team collaboration. Proactive and excited to partner with like-minded individuals to achieve goals.

Receptionist/Admin Assistant at MMWentzel (Pty) Ltd (2022-03 – 2023-12)

• Greet & assist visitors in the reception.
• Scheduling meetings & appointments for the employer.
• Managing employer's diary.
• Assisting with travelling arrangements and accommodation for the employer.
• Offer & arrange refreshments for visitors on arrival.
• Arranging meetings & sending out notices, memos & agenda to staff members.
• Answer, screen & put through to the correct person.
• Small amount of typing & filing.
• Ordering Office supplies.
• Managing petty cash.
• Receive & sort received mails, deliveries, couriers etc.
• Regular checking & maintaining record of necessary office supplies.
• Debit check cancellations.
• Bank Statement Collection from clients.
• Preparing training tools and putting them in place.
• Doing performance review's of staff members.

Debt Review Removal Portfolio Manager at Unknown (2023-09 – 2025-02)

• Welcoming new clients and sending documents to be signed (chasing signatures for new files).
• Collecting documents from new clients e.g (3 months bank statement, payslip and ID Copy) for verifying the debit date.
• Capturing new clients on FinWise.
• Doing transfer request on DHS.
• Sending 17.1 Form to all the creditors on FinWise.
• Doing a follow up on 17.1 Form.
• Generating clearance certificates and updating status on DHS.
• Responding to customer's queries
• Collaborating with other departments

Debt Review Portfolio Manager at Unknown (2025-02 – 2025-10)

• Attending to general queries.
• Communicating with some of the clients on WhatsApp.
• Calling the creditor to get updated balances on the client's accounts.
• Investigating the reason of account termination (terminations).
• Sending emails to the creditors requesting for reinstatement of accounts.
• Sending out 17.2 application rejection to creditors & NCR for status update.
• Collecting outstanding fees from clients that wants to be transferred to another Debt Counselor.
• Accepting and declining transfer requests on DHS.
• Sending out 17.W form to creditors for debt review withdrawal monthly instalments.

Nated 191 National Certificate in Management Assistant N4 - N6 – Boland College (2020-01 – 2021-12)

National Senior Certificate – Moiketsi Graves S.S (2019-01 – 2019-12)