Aubrey Eso

Motivated IT graduate with hands-on experience in desktop support, networking, and hardware troubleshooting. Completed CCNA modules and Cisco Academy training. Known for solving user issues calmly and explaining technical concepts in plain language. Seeking an IT Technician role to apply technical skills and grow with a supportive team.

Learnership IT Systems Support - Masifunde Training and Development

(2023-01 - 2024-12)

• Provided first-line support for 20+ users (password resets, printer issues, WiFi setup).
• Deployed Windows 10 and antivirus solutions on 15 staff laptops.
• Reduced resolution time by training users on basic technical fixes.

Satellite Installation Contractor - Bua Africa

(2022-01 - 2022-12)

• Installed and configured satellite dish systems ensuring optimal signal and hardware connectivity.

Diploma - ICT - Cape Peninsula University of Technology (2026-12)

National Certificate - IT Systems Support (NQF 5) - MICTSETA (2024-12)