Audrey Katz

I am someone who believes in working hard and being motivated to achieve my goals. My exceptional interpersonal skills make me versatile and adaptable to any situation. I am always eager to learn new skills and welcome new challenges that can help me enhance my organization's brand. My ultimate goal is to ensure that every customer who interacts with me has an unforgettable experience.

Payroll & Creditors & Factory Administration at Plasti Box (PTY) Ltd (2025-08 – Present)

Managed payroll processing, creditor accounts, and factory administration operations including purchase orders, invoice processing, supplier management, payment processing, and compliance documentation.

• Created and processed accurate purchase orders for suppliers.
• Verified new supplier banking details via phone call for security.
• Captured and recorded invoices in Quickeasy, maintaining daily filing.
• Managed 30-day supplier accounts, ensuring reconciliation with statements.
• Followed up with suppliers to ensure timely delivery of goods.
• Processed utility bill payments and ensured accurate record-keeping.
• Managed and tracked supplier credit notes for proper allocation.
• Loaded payments onto banking (FNB) after verifying quotes and invoices.
• Managed internal fund transfers between bank accounts for debit orders.
• Double-checked bank statements before processing payments.
• Prepared weekly cash flow forecasts, tracking incoming funds and payments.
• Ensured timely canteen payments and deducted from staff wages.
• Captured and processed weekly wages for staff and processed payments every Thursday.
• Maintained attendance records and deducted canteen amounts from staff wages.
• Loaded new employees into the payroll system (Infonetix) and deactivated exited staff.
• Ensured compliance by collecting tax numbers and bank details from new employees.
• Managed EMP201 and EMP501 submissions, ensuring timely submission.
• Processed workman's compensation forms and ensured documentation was complete.
• Captured and allocated customer payments to accounts accurately.
• Worked with the sales team to forecast expected payments based on customer age analysis.
• Followed up on overdue balances and managed customer credit notes.
• Tracked and managed vehicle license renewals for fleet compliance.
• Prepared documentation for driver renewals and ensured compliance.
• Conducted daily factory walkabouts to ensure FSSC and HACCP standards.
• Managed spoil reports, stock sheets, and waste collection coordination.

Fleet & Logistics Coordinator at Eden Group of Companies (2024-05 – 2025-07)

Coordinated fleet operations and logistics activities including vehicle tracking, maintenance, compliance, warehouse operations, and detailed reporting.

• Ensure efficient utilization of premises, assets, and communications.
• Monitor routes and company vehicles for timely deliveries and pickups.
• Coordinate with suppliers, retailers, and customers to secure profitable deals and mutual satisfaction.
• Maintain detailed records of vehicle tracking and drivers' trips monthly.
• Track mileage usage of each vehicle and update records accordingly.
• Conduct inspections of fleet vehicles to ensure safety standards are met.
• Create and uphold a comprehensive preventive adherence program for the company's fleet.
• Generate detailed reports on vehicle status, including locations, speed, violations, and usage.
• Report incidents and provide recommendations.
• Compile accurate logistics and fleet reports for upper management.
• Drive the implementation of fleet management policies and procedures.
• Advise staff on legal and compliance matters concerning company vehicles.
• Manage fleet presentation, accident reporting, willful damages by drivers, vehicle maintenance, and servicing processes.
• Supervise loading and unloading at warehouses and distribution centers.
• Maintain records of damaged goods, backorders, and regulatory compliance.

Human Resources Administrator at Eden Group of Companies (2023-03 – 2024-05)

Provided comprehensive HR administrative support including employee inquiries, leave processing, payroll data capture, benefits administration, and compliance reporting.

• Respond to employee inquiries related to HR policies, procedures, and benefits.
• Process all employee leave requests, including sick or maternity leave.
• Calculate annual bonuses and salary increases.
• Provide administrative support to HR, including filing electronic and physical documents while maintaining a comprehensive filing system.
• Calculate annual leave balances for each employee, including the number of days of entitlement and days already taken.
• Capture payroll data in Excel (Easy Roster): calculate hours worked, wages, and salaries. Create and distribute employee pay slips.
• Generate labor reports for the City of Cape Town and load new guards.
• Assist receptionist with switchboard duties: managing incoming calls, providing relevant information to callers, and directing them to appropriate contacts.

Stockroom Clerk at Eden Group of Companies (2023-03 – 2024-05)

Managed stockroom operations including shipment inspection, inventory dispatch, packaging, and compliance with company policies.

• Inspect shipments upon arrival to verify quantity of goods per shipping invoices.
• Examine packages and goods for damage and breakables and notify management.
• Prepare outgoing parcels for shipment, including packing, sealing, labeling, and postage.
• Dispatch materials from inventory based on requisitions and handle fragile items safely according to safety protocols.
• Maintain and capture records of shipments such as invoices, orders, and other relevant documentation.
• Ensure compliance with company policies related to storage, handling, shipping, and receiving and keep the stockroom clean and tidy for maximum productivity.

Risk Analyst at Route Management Services (RMS) (2021-08 – 2022-01)

Analyzed risk notifications and monitored vehicle operations to identify and prevent incidents, ensuring compliance with procedures and timely client communication.

• Required to do a shift handover every end of shift and receive handover from incoming shift.
• Analyze all notifications received in line with RMS set out procedures.
• Ensuring that the correct client and RMS escalation procedures are being adhered to.
• Prompt feedback response to our clients.
• Analyzing snapshots and video footage.
• Extending video footage when needed.
• Tracking and monitoring vehicles.
• Identify risk, prioritize risk and act immediately.
• Initiate response when tasked to do so.
• Save cost for both the client and the insurance (example: Driver Fatigue - Act immediately in order to prevent an accident from taking place).
• Report all possible risks to the shift manager.
• Record all analyses/findings/actions on the RMS UI system in english.
• Factual reporting - Reports must be presentable and accurate.
• All emails must be attended to on the very same day as it comes in within 30 mins of receiving the email.
• Events must be loaded onto the funnel, simultaneously while dealing with incidents.
• SMS/Slack? Other media platforms - Notifications must be adhered to as it comes in.
• Assist with Ad hoc duties set out by the manager.

Sales Assistant & Service Desk Consultant at Truworths (2020-11 – 2021-07)

Provided customer service and support including sales transactions, returns processing, inventory management, and front-line customer support.

• Greeted and engaged positively with each customer, providing professional and polite support for sales and service needs.
• Applied strong problem-solving and interpersonal skills to resolve customer complaints in a professional manner.
• Maintained an accurate cash drawer and produced transaction reports.
• Processed returns and exchanges of merchandise promptly and efficiently.
• Operated cash registers using a POS system, scanners, and scales, processed sales, and issued receipts.
• Answered incoming calls and provided frontline customer support or assistance with product and service transactions.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Assisted with conducting routine merchandise stock counts and reported discrepancies to the supervisor.
• Organized backroom storage areas for efficient product retrieval and maintained a clean and organized store.

Documentation Controller at JF Hillebrand SA PTY LTD (2017-12 – 2018-12)

Managed import/export documentation including Chamber of Commerce submissions, Department of Agriculture documents, and origin declarations.

• Controlled and submitted all Chamber of Commerce (COO)/ Form A tasks.
• Controlled and submitted Department of Agriculture and Portnet documents: Certificates of Origin, declarations on Wine online, and Cargo dues.
• Managed all queries related to declarations and any inaccurate processing of Export certificates.
• Responsible for all corrections on DOA certificates, especially South American trade (at the importer's request).
• Processed all Retrospective Origin Declarations.
• Prepared Monthly Euro 1 Report and prepared CHQ for COO.
• Captured Ports Online Cargo dues by deadlines.
• Prepared the Department of Agriculture WOL Declaration.
• Copied and forwarded Origin Declaration to appropriate personnel.
• Scanned all courier documentation to Hard Drives and emailed references.

BCOM in Management Sciences: Logistics And Supply Chain Management – Stellenbosch University (2022-01)

High School Diploma – Cedar Hill High School (2017-05)