Avuziwe Mapukata
Hospitality Professional
Talent
Cape TownMember since June 26, 2026
Customer Service & Guest RelationsStrong Communication SkillsTeamwork & CollaborationTime ManagementAttention to DetailAbility to Work Under Pressure
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Customer Service & Guest RelationsStrong Communication SkillsTeamwork & CollaborationTime ManagementAttention to Detail
About
Motivated and reliable hospitality professional with hands-on experience in both front-of-house and back-of-house roles. Skilled in delivering excellent customer service, maintaining high hygiene standards, and supporting team operations in fast-paced environments. Friendly, hardworking, and committed to creating positive guest experiences while contributing to team success.
Experience
Hostess - Southern Sun Hotel
(2022-01 - 2024-12)
- Welcomed and assisted guests in a friendly and professional manner
- Managed seating arrangements and ensured smooth guest flow
- Provided excellent customer service to enhance guest satisfaction
Runner - Hazendal Wine Estate
- Assisted kitchen and service staff to ensure smooth daily operations
- Delivered food and supported service areas efficiently
- Maintained cleanliness and hygiene standards in the workplace
Education
Grade 12 - Executive Academy
Skills
Hospitality Professional
