Daphney Masindi
Hospitality
About
Highly proficient Cashier and Breakfast Maker with a proven track record in meticulous stock counting and effective staff supervision, consistently ensuring smooth operations and customer satisfaction. A dedicated professional adept at managing transactions accurately and efficiently, while contributing to a positive team environment. Leveraging strong organizational skills and a commitment to excellence in every aspect of front-of-house duties.
Eager to bring a proactive and reliable approach to your establishment.
Experience
Cleaner, Cooker - The Whippet Coffee shop
(2012-01 - 2016-12)
- Cleaned kitchen spaces, ensuring hygiene standards were met.
- Prepared ingredients and assisted the Head Chef with meal preparation.
- Contributed to efficient kitchen operations.
- Supported the creation of diverse and high-quality dishes for patrons.
Chef, Cashier, Supervisor - Steers. Menlo Park
(2015-01 - 2017-12)
- Breakfast, Lunch, Till Supervisor Managed daily operations for breakfast and lunch service, ensuring smooth workflow and customer satisfaction.
- Oversaw till operations, accurately processing transactions and maintaining precise cash balances.
- Conducted regular stock takes, minimizing waste and optimizing inventory levels.
- Improved team efficiency by implementing clear communication protocols and providing direct supervision.
Cashier - Steers Hatfield
(2018-01 - 2020-12)
- Efficiently processed customer transactions with a high degree of accuracy and speed.
- Managed cash drawer, ensuring balanced till at shift end and minimal discrepancies.
- Provided excellent customer service, resolving inquiries and fostering a positive shopping experience.
- Contributed to increased customer satisfaction and repeat business through friendly and helpful interactions.
Cooker - Munchies Cafe Coffee Shop
(2021-01 - 2026-12)
- Prepared and served breakfast and lunch to an average of 50 customers daily.
- Accurately counted and managed inventory, reducing stock discrepancies by 15%.
- Maintained a clean and organized workspace, contributing to a positive customer experience.
- Consistently met service speed targets during peak hours, ensuring customer satisfaction.
- Assisted with restocking and general kitchen duties, supporting team efficiency.
Team Leader - Famous Brands
(2016-01)
Proper burger preparation techniques, milkshake blending science, coffee brewing methods, food safety standards including correct storing temperatures, and efficient receiving stock procedures. Relevance: Ensures food quality, safety, and operational efficiency in food service environments.
Education
High School (2010-01 - 2020-12)

