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Daphney Masindi

Daphney Masindi

Hospitality

Rondebosch, City of Cape TownMember since January 21, 2026
CommunicationStock countingStaff supervisionCustomer service
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About

Highly proficient Cashier and Breakfast Maker with a proven track record in meticulous stock counting and effective staff supervision, consistently ensuring smooth operations and customer satisfaction. A dedicated professional adept at managing transactions accurately and efficiently, while contributing to a positive team environment. Leveraging strong organizational skills and a commitment to excellence in every aspect of front-of-house duties.

Eager to bring a proactive and reliable approach to your establishment.

Experience

Cleaner, Cooker - The Whippet Coffee shop

(2012-01 - 2016-12)

  • Cleaned kitchen spaces, ensuring hygiene standards were met.
  • Prepared ingredients and assisted the Head Chef with meal preparation.
  • Contributed to efficient kitchen operations.
  • Supported the creation of diverse and high-quality dishes for patrons.

Chef, Cashier, Supervisor - Steers. Menlo Park

(2015-01 - 2017-12)

  • Breakfast, Lunch, Till Supervisor Managed daily operations for breakfast and lunch service, ensuring smooth workflow and customer satisfaction.
  • Oversaw till operations, accurately processing transactions and maintaining precise cash balances.
  • Conducted regular stock takes, minimizing waste and optimizing inventory levels.
  • Improved team efficiency by implementing clear communication protocols and providing direct supervision.

Cashier - Steers Hatfield

(2018-01 - 2020-12)

  • Efficiently processed customer transactions with a high degree of accuracy and speed.
  • Managed cash drawer, ensuring balanced till at shift end and minimal discrepancies.
  • Provided excellent customer service, resolving inquiries and fostering a positive shopping experience.
  • Contributed to increased customer satisfaction and repeat business through friendly and helpful interactions.

Cooker - Munchies Cafe Coffee Shop

(2021-01 - 2026-12)

  • Prepared and served breakfast and lunch to an average of 50 customers daily.
  • Accurately counted and managed inventory, reducing stock discrepancies by 15%.
  • Maintained a clean and organized workspace, contributing to a positive customer experience.
  • Consistently met service speed targets during peak hours, ensuring customer satisfaction.
  • Assisted with restocking and general kitchen duties, supporting team efficiency.

Team Leader - Famous Brands

(2016-01)

Proper burger preparation techniques, milkshake blending science, coffee brewing methods, food safety standards including correct storing temperatures, and efficient receiving stock procedures. Relevance: Ensures food quality, safety, and operational efficiency in food service environments.

Education

High School (2010-01 - 2020-12)

Kokobela Security Academy

Skills

Hospitality

Reviews

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