Ayanda Luthuli
Receptionist/ Administrator
Talent
Johannesburg, City of Johannesburg Metropolitan MunicipalityMember since August 9, 2023
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About
- An experienced Receptionist/ Administrator with eight years of work experience
- I hold an intermediate Excel certification for business, enabling me to effectively manage data and streamline operations
- I am well-versed in Google Workspace Administration, allowing me to manage communication and collaboration tools effectively
- I am passionate about delivering exceptional customer service experience
Experience
- Effectively booked patient appointments and managed communication, leading to to improved patient satisfaction
- Coordinated appointments and meetings, ensuring prompt and conflict-free arrangements
- Effectively managed a high call volume, ensuring efficient and professional communication with clients
- Provided a warm and welcoming environment for clients and visitors, enhancing the company's hospitality and reputation
- Maintained and updated clients database, ensuring improved data accuracy and streamlined communication leading to enhanced customer satisfaction
- Efficiently operated cash register, ensuring accurate and secure cash and credit transactions
Education
- I hold an intermediate Excel certification for business
- I am also well-versed in Google Workspace Administration
