Ayanda Tshaka
Excellent service Advisor and warranty clerk
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About
● Meet and greet customers.
● Vehicle all-round check list and understanding customers concerns.
● Creating customers profile if coming for the 1st time.
● Creating Jobcards and handing them over to the workshop foreman.
● Following up with the technicians.
● Up selling of wear and tear parts to customers.
● Updating the customer on the progress.
● Following with the wash bay.
● Costing the job card.
● Customers signature.
● Handing over the vehicle to the customers.
Experience
- EVOLVE,keeyloop/CDK/ADP softwares
● Meet and greet customers.
● Vehicle all-round check list and understanding customers concerns.
● Creating customers profile if coming for the 1st time.
● Creating Jobcards and handing them over to the workshop foreman.
● Following up with the technicians.
● Up selling of wear and tear parts to customers.
● Updating the customer on the progress.
● Following with the wash bay.
● Costing the job card.
● Customers signature.
● Handing over the vehicle to the customers.
Education
National Diploma Information Technology(Communication Networks)
