Phumelele Nkandi
Customer service and collections
Talent
Kokstad, Sisonke District MunicipalityMember since January 24, 2026
Interpersonal skillOrganisational skillCommunication skills
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Interpersonal skillOrganisational skillCommunication skills
About
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Experience
Customer service and collections - CCI SA
(2019-01 - 2021-12)
- Answering of incoming calls from broadband customers, taking payments and setting up payment arrangements
Lead generation agent - Outworx
(2021-01 - 2022-07)
- Generating leads via Surveys for the Sales Dept
Customer service agent - Nutun cx
(2022-07 - 2024-09)
- Answering of incoming calls from Southern Electric customers, booking engineers for Smart meter installations
Customer service agent - 13Ten
(2025-06 - 2025-11)
- Answering incoming calls from weight loss patients booking doctors appointments
Education
High school diploma - Estcourt high school (2010)
N4 - Public relations - Thekwini college (2011)
Nursing care - Shadows of hope (2014)
Health and safety - Oxbridge academy (2023)
Skills
Customer service and collections
