Aysha Dikgole

Results-driven Sales Consultant and Customer Service Professional with over 10 years of experience in sales, customer relationship management, administration, travel and tourism, and business operations. Proven ability to exceed sales targets, build strong client relationships, provide exceptional customer service, and manage administrative functions effectively. Recognized for professionalism, communication skills, and a strong commitment to delivering customer-focused solutions.

Sales Adviser at LegalWise (2024-10 – Present)

• Advise clients on suitable legal insurance products.
• Generate and convert sales opportunities.
• Build and maintain strong client relationships.
• Provide exceptional customer service.
• Ensure compliance with company sales processes and regulations

Receptionist at Afrizan Agency (2023-05 – 2024-09)

• Managed front desk operations and visitor reception.
• Handled incoming calls and correspondence.
• Scheduled appointments and meetings.
• Provided administrative and clerical support.
• Maintained accurate records and documentation.

Sales Consultant at Clientèle Life (2019-10 – 2022-11)

• Sold life insurance, legal funeral cover, and hospital plans.
• Generated and converted new business opportunities.
• Conducted customer needs analysis and product recommendations.
• Managed client records and administrative processes.
• Delivered excellent customer service and policy support.

Sales Consultant at MiWay Insurance (2017-07 – 2019-09)

• Generated outbound sales for vehicle, household, and personal asset insurance.
• Assisted clients with policy amendments and updates.
• Maintained customer portfolios and ensured policy accuracy.
• Supported team leadership functions when required.
• Achieved sales and service targets consistently.

Managing Director at Eetelanang Travel (2014-01 – 2017-06)

• Managed daily business operations.
• Coordinated educational and leisure tours.
• Developed travel proposals and itineraries.
• Managed client bookings and airport meet-and-greet services.
• Oversaw administration and customer service functions.

Booking Consultant at Buja Tours (2010-11 – 2011-05)

• Arranged travel bookings and tour packages.
• Managed front desk operations.
• Assisted clients with travel enquiries.
• Scheduled appointments and reservations.

Receptionist (Volunteer) at STA Travel (2009-10 – 2010-03)

• Managed reception and front office activities.
• Welcomed and assisted clients.
• Scheduled meetings and appointments.
• Provided administrative support.

Advanced Diploma in Travel and Tourism – Jeppe College of Commerce and Computer Studies

National Senior Certificate in Matric – Toloane High School (2006)