Crystal Van graan
Customer service consultant
Talent
Cape Town, City of Cape Town50 ZAR/hourMember since October 11, 2023
CRM systemsOutbound supportEmail communicationLive chatE-commerce solutionsTyping proficiencyProduct demonstrationsConsultative sellingCross-sellingUpsellingData capturingData Entry & System UpdatesCommunication With Providers & MembersAdministrative Review & Documentation ManagementSupport for Internal Teams
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About
Iv been working as a customer service consultant for over 12 years at Homechoice. I have a passion for resolving tough issues with customers in a respectful and sincere manner. I aim to go beyond customer satisfaction. I have alot of experience in sales as well. Iv won top sales in customer service in 2022.
Experience
Iv worked as a data capture for a year at Homechoice then promoted to customer service (Homechoice) where I work for almost 11 years after being retrenched in June this year.
Education
I have finish matric
Skills
customer supportdata capturecustomer satisfaction
