Azor Bantu
Customer-focused professional with 6+ years of experience
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About
Customer-focused professional with 6+ years of experience supporting customers, resolving enquiries, maintaining accurate records, enforcing service standards, and handling high-volume interactions. Skilled in communication, problem solving, CRM systems, documentation, customer support, and maintaining professional online and customer environments.
Experience
Assistant Manager, Kitchen Operations & Inventory Control - DEUTSCHES ALTERSHEIM
(2023-11)
- Led a team of 9 staff while maintaining service quality and compliance standards.
- Maintained accurate operational records using Excel-based tracking systems.
- Resolved operational issues and supported continuous service improvement.
- Coordinated daily activities while ensuring procedural compliance.
- Supported customer satisfaction through responsive communication.
Food Service Assistant - DEUTSCHES ALTERSHEIM
(2019-11 - 2023-10)
- Delivered responsive customer support in a fast-paced environment.
- Resolved customer queries promptly while maintaining service standards.
- Maintained accurate records and documented customer interactions.
- Supported inventory control and stock management activities.
- Maintained hygiene, safety, and service quality standards.
Administration & Customer Support Intern - SKIN RENEWAL
(2025-03 - 2025-04)
- Managed high volumes of customer enquiries and appointments.
- Maintained CRM records and customer interaction histories.
- Performed accurate data capture and record management.
- Supported order processing and administrative operations.
Education
Diploma - Business Administration (Supply Chain Management) - Richfield Graduate Institute of Technology
