Leonora Klein

My undergraduate degree in Human Resource Management (HRM) and my experience in recruitment and selection have given me a deep understanding of the Labour Relations Act (LRA), Basic Conditions of Employment Act (BCEA), Skills Development Act (SDA), and Employment Equity Act (EEA). I have identified additional training needs for employees and have assisted individuals with the industrial relations process. I have a strong passion for helping people and take great pleasure in sharing my knowledge and providing advice on HR matters.

I find immense joy in educating and assisting others while peacefully resolving disputes. My enthusiasm for sharing knowledge has significantly contributed to my career achievements.

Human Resource Advisor - Phetogo in Partnership with Department of the Home Affairs

(2024-01)

Facilitated training and development of staff members. Manage leave, maintaining student data integrity. Involved in recruitment and selection for various positions. Ensured operational oversight and coordinated quality assurance of the program.

Managed labour relations, including issuing warnings and handling labour-related matters. Conducted report writing and policy/procedure writing. We are currently utilizing Sage, Breezy HR application, HRIS to manage 300 staff effectively.

Upload follow up documents via Teams, and one drive.

• Recruitment and Talent Acquisition: Finding, screening, and hiring the right employees for the organization.
• Onboarding and Training: Integrating new employees and developing staff skills through training programs.
• Performance Management: Setting goals, conducting performance reviews, and providing feedback to improve productivity.
• Employee Relations and Compliance: Handling disputes, ensuring compliance with employment laws, and fostering a positive work environment.
• Workforce Planning: Analyzing and managing the company's staffing needs, including job analysis and design.

Lecturer - MILPARK EDUCATION

(2008-01 - 2023-12)

Lecturing, set assessments, and marking assessments. Research material for the preparation of lectures. Oversee risk students throughout assigned program and evaluation with the Program Manager. Assist in drafting accreditation for new programs and amend interim changes as required.

Recruit

Part time (lecturers, examiners, critical readers, authors, moderators, tutors, and authors to develop lecture/training material) for assigned areas. Facilitate lecturer contract and payments.

Facilitate

Induction and trained newly appointed staff members. Conduct internal moderation and quality checks on assessments. Arrange guest speakers for lectures and general sessions held in the department. Assist students with queries and deal with requests for extra student support and oversee Moodle system. Assist with student research related to their projects. Work on Moodle, Adobe Live, Shared Tracking, and various relevant systems in department. Appoint seasonal contractors/lecturers and managed them.

Ethics Committee and Industrial Relations representative - SABPP

(2014-01)

Encourage HRM and strategic partners on their ethical responsibilities in the workplace and society. Serve as a representative on the Disciplinary sub-committee.

Managed

Industrial matters presented for termination process. Investigation for staff matters and provided reports to on labour issues. Chairperson of the conference sub-committee held annually. Represent publications for the Ethics committee. Participate as a member of the sub-committee for strategic planning. I am a commissioner of Oath for HR endorsed by SABPP.

Lecturer - University of Johannesburg, University of Witwatersrand, Milpark Education

(2005-01 - 2023-12)

Lectured, set, and marked assessments. Researched material for lecture preparation. Oversaw at-risk students and coordinated with program managers. Assisted in drafting accreditation for new programs and amendments.

Recruited part-time lecturers, examiners, and authors. Oversaw authoring processes for newly developed or revised material. Facilitated lecturer contracts and payments. Conducted internal moderation and quality checks on assessments.

Signed off marks for assigned modules and managed academic discrepancies. Arranged guest speakers for lectures and sessions. Assisted students with queries and provided additional support via the Moodle system.

Conducted research and produced publications aligned with departmental objectives. Managed the review process of current and new modules for the BBAB qualification.

Trainer - Multiple Private Businesses

(2004-01 - 2024-12)

• Trained First National Bank on the FAIS readiness program nationwide (2005-2007).
• Trained ABSA on Business Management throughout the country (2009-Present).
• Trained bankers on banking modules, banking advice, and Fundamentals of Retail Banking (2008-2020).
• Trained Anglo American staff and assisted with Portfolio of Evidence for a Business qualification (2017).

Senior Facilitator/Coordinator - Sacord Investment company - East Rand and Johannesburg

(2012-01 - 2013-12)

Lectured and coordinated the New Venture Creation qualification (NQF 4) for youth at the grassroots level in the East Rand and Johannesburg area. Liaised with Services Seta on training requirements to ensure compliance. Provided operational oversight and coordinated the quality of the program.

Interviewed by the National Citizen Newspaper regarding the impact of Business Management on youth. Assisted in developing training strategies for grassroots program implementation. Monitored and evaluated the Portfolio of Evidence from students.

Report writing and provided timely feedback. Researched current topics related to youth and the business environment. Managed conflict and coordinated HR processes for staff.

Congregational Council Member - St Peter's by the Lake

(2004-01)

Provide ethical guidelines, implement policies, processes, and procedures to the council. Advise and interpret current situations found within the church. Create awareness and understanding of ethics across congregational functions.

Influence the integration of ethical principles and decision-making. Develop contracts for all employees and pastors. Involved in the recruitment and selection of new employees. Serve as Secretary on the committee member and represent Synod for St Peters by the Lake.

Monitored and evaluated course relevance and maintained the student database. Provided HR related advise. Assisted with recruitment and selection. Conducted interviews.

Qualification - Human Resource Management - University of Johannesburg (2005-12)

Certificate - Business Management - University of Johannesburg (2005-12)

Master's Degree - Human Resource Management - University of Liverpool