Azor Bantu

Customer-focused professional with 6+ years of experience supporting customers, resolving enquiries, maintaining accurate records, enforcing service standards, and handling high-volume interactions. Skilled in communication, problem solving, CRM systems, documentation, customer support, and maintaining professional online and customer environments.

Assistant Manager, Kitchen Operations & Inventory Control - DEUTSCHES ALTERSHEIM

(2023-11)

• Led a team of 9 staff while maintaining service quality and compliance standards.
• Maintained accurate operational records using Excel-based tracking systems.
• Resolved operational issues and supported continuous service improvement.
• Coordinated daily activities while ensuring procedural compliance.
• Supported customer satisfaction through responsive communication.

Food Service Assistant - DEUTSCHES ALTERSHEIM

(2019-11 - 2023-10)

• Delivered responsive customer support in a fast-paced environment.
• Resolved customer queries promptly while maintaining service standards.
• Maintained accurate records and documented customer interactions.
• Supported inventory control and stock management activities.
• Maintained hygiene, safety, and service quality standards.

Administration & Customer Support Intern - SKIN RENEWAL

(2025-03 - 2025-04)

• Managed high volumes of customer enquiries and appointments.
• Maintained CRM records and customer interaction histories.
• Performed accurate data capture and record management.
• Supported order processing and administrative operations.

Diploma - Business Administration (Supply Chain Management) - Richfield Graduate Institute of Technology