Azraa Ismail
Teacher
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About
My current goals and aspirations are aligned with my two qualifications, which are BSc Financial Mathematics and the latter being a Postgraduate Certificate in Education (PGCE) specializing in the Intermediate Phase.
In my capacity in any administrative or teaching position, I attest to good communication skills, organizational skills, teamwork and interpersonal skills, problem solving techniques, strong emotional intelligence, time management skills and active listening skills to name a few.
Having worked in the banking sector for a few years, I acquired a wealth of knowledge in this industry. I am highly competent in cash handling, problem solving, processing transactions, and attention to detail.
In terms of soft skills, I am a good listener and friendly towards people. I have a profound eagerness to establish new relationships in a diverse workplace environment. I always strive to be efficient, responsible, hardworking and trustworthy.
Experience
July 2022-Present
Teacher: Roshnee Islamic School, Vereeniging
Subjects:
- Natural Science (Grades 4-7)
- Technology (Grade 7)
Service Consultant: Capitec Bank, Vereeniging
- Assist clients in opening accounts and loan applications.
- Assist clients with all types of transactions.
- Maintains a high level of service with clients.
- Attain performance targets.
- Knowledge in handling client complaints and queries.
- Problem solving and ensuring that client’s needs are addressed and promptly satisfied.
- Provide excellent client service through consultation with clients.
Accounts Assistant: Dr Mohamed Reza Mia, Johannesburg
- Assisted the accountant with account transfers.
- Processed transactions on Pastel.
- General administrative duties.
- Processed customer/supplier invoices.
- Updated the cash book daily.
- Dispatched statements to customers.
- In terms of logistics, I managed the supply chain in the receipt of orders.
- Ensured that deliveries were completed promptly to various stores.
Education
May 2021-September 2021
Qualified - Level 5 Certificate in Teaching English as a Foreign Language (TEFL), TTA-The TEFL Academy
- Completed a Level 5 Certificate in Teaching English.
Postgraduate Certificate in Education: Intermediate Phase.
Cornerstone Institute, Cape Town
- Completed the Postgraduate Certificate in Education for the Intermediate Phase. My majors were English, Mathematics and Life Skills.
BSc Financial Mathematics, University of Johannesburg
- Completed a degree in BSc Financial Mathematics. My majors were Financial Mathematics and Statistics.
Drie Riviere Hoerskool, Vereeniging
Attained: Grade 12 Merit Exemption
Subjects: English, Afrikaans, Mathematics, Physical Science, Biology and Geography.
