Bernard Musekiwa
Hospitality and Tourism Management
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About
15 years' experience in Hospitality and Tourism Management.
Experience
Assistant Catering Manager - St Andrews/DSG College - Grahamstown
(2013-03 - 2018-02)
Worked 4 years at St Andrews and 1 year at Dsg College
- Shift Manger
- Healthy and Safety n standards implantation and records keeping
- Kitchen Issues
- Menu Costing
- Service delivery
- Staffing and casual hours and payments
- Purchasing
- Service delivery enhancement
Heatherton Anchor /Front Office Manager - Kwandwe Private Game Reserve
(2008-08 - 2013-02)
Responsible and Accountable for
- Efficiency Check in and Outs
- Staff Training
- Guest /Staff Billing
- Updating Reserve Daysheet
- Staff Rostering /Departmental Staffing
- Month end Stock Take
- Coordination of Guest Transfers and follow ups on Airport pick up
- End of Month Reports
Lodge Manager - Lalibela Private Reserve
(2007-06 - 2008-05)
To efficiently run the operations of Lodge. Responsible and Accountable for
- Daily Operations
- Maintain Higher hospitality standards
- Kitchen
- Restaurants
- Bars
- Housekeeping
- Creating and naturing customer relations
- Continuous enhancement of seamless service in the outlets
Reservations Manager - Elephant Hills InterContinental Victoria Falls (Zimsun) - Victoria Falls
(2002-02 - 2007-06)
To maximize revenue through hotel bookings and run the department efficiently
- Profitability margins
- Maintain accurate occupancy
- To grow rooms revenue
- Accurate record-keeping
- Handle guest enquiries and special requests
- Rooms inventory Management and rates structures
- Team motivation
Education
Advanced Diploma in Hotel Management - Hotel Management - School of Hospitality and Tourism (2005 - 2006)
Diploma in Accommodation Operation & Services - Accommodation Operation & Services - City & Guilds
Certificate in Reception Operations & Services - Reception Operations & Services - City & Guilds
Executive Certificate in Tourism and Hospitality Business Management - Tourism and Hospitality Business Management
