
Bohlale Mwanyisa
HR Professional | HR Operations & Administration
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About
Human Resources professional with 12 years of experience, including recent HR Business Partner exposure at Deloitte. Experienced in supporting business leaders with employee relations, performance management, workforce planning, and general HR advisory support across multiple business units. Comfortable working with senior stakeholders and providing practical HR guidance to improve team performance, resolve people issues, and support day-to-day business needs.
Experience
Junior Consultant – Senior HR Business Partner at Deloitte (2018-08 – 2025-06)
Served as HR Business Partner to three business units with a total headcount of 178 employees, supporting the Executive Office (20), Growth Office / Marketing (58), and Africa Technology Services/ IT (100).
- Business Partnering:
- Partnered with Executives, Talent Partners, and Business Unit Leaders from Senior Manager to Partner level.
- Planned, implemented, and evaluated HR initiatives that supported Business Units in achieving their strategic objectives.
- Drove the implementation of People and Purpose (P&P) strategy and initiatives throughout the business.
- Implemented HR policies and procedures (standardisation and governance).
- Drove P&P projects aligned with the P&P strategy, achieving stipulated objectives.
- Developed an advisory relationship with the Business Unit.
- Acted as a trusted advisor.
- Upskilled line managers through training and coaching on HR policies, procedures, and people management practices to improve capability and drive self-sufficiency.
- Implemented change management principles in support of organisational change impacting employees.
- Recruitment & Employee On-boarding:
- Drove all recruitment and talent review outcomes with due consideration to both the employment equity process and talent management process.
- Planned EE targets with business and provided advice on the development of transformation plans for the respective areas.
- Partnered with the recruitment team to ensure job adverts were up to date.
- Ensured all roles withing the Business Units had updated job profiles and were appropriately graded.
- Provided guidance to Business Units on recruitment and selection policies, practices and procedures to ensure adherence to recruitment policy.
- Advised the recruitment team on salary bands and pay parity prior to signing off on employment offers.
- Managed contractor / flexible workforce requirements.
- Managed the on-boarding and induction process for new staff members.
- Manage the probation process.
- Retention and Employee Engagement:
- Conducted stay and exit interviews.
- Analysed trends and metrics to develop solutions that improved working relationships, built morale, increased productivity, and supported employee retention.
- Facilitated focus groups on engagement survey results and implemented strategies to close identified gaps.
- Performance Management and Employee Relations:
- Managed performance management reviews, including KPC/goal setting, within agreed timelines and assisted managers where necessary to improve one-on-one interactions.
- Ensured that the performance management process is understood across the business and that KPCs aligned with business strategy.
- Acted as change manager and facilitated performance management systems roll out.
- Administered the Performance Management System.
- Managed salary increases and bonuses by ensuring fair processes were followed.
- Facilitated poor performance processes.
- Conducted thorough investigations on all IR matters brought forward.
- Advised the business on misconduct, incapacity and operational requirement matters in accordance with legislation, firm policies & procedures, while facilitating resolution of issues without creating precedent or exposing the firm to undue risk.
- Advised on and interpreted policies for employees and management.
- Advised line management on all aspects of labour relations and provided timely support on queries to maintain sound employee relations.
- Workforce and Succession Planning:
- Conducted Business Units talent reviews to support succession planning.
- Partnered with Business Unit Leaders to ensure that career conversations were held with all employees.
- Partnered with the recruitment team to ensure talent pipelines were in place to meet attrition needs.
- Analysed attrition trends and metrics to identify risks and implement solutions that improved retention and succession planning.
- Learning and Development:
- Monitored and tracked employee Individual Development Plans (IDPs).
- Collaborated with the Learning team to ensure that IDP themes were addressed.
- Consulted with leadership and managed the Management Programme candidate nomination and preparation process for Manager Assessment and Development Centre (MADC) and Leadership Assessment and Development Centre (LADC).
- HR Operations:
- Provided support on all operational HR matters, including Employee Wellness, Employee Engagement and Learning & Development.
- Maintained employee data records.
- Ensure HR System integrity was always maintained through accurate data capture and regular system audits.
- Managed payroll inputs - ensuring high-quality and timeous payroll submissions to relevant administrators across the HR Lifecycle (e.g., new hires, terminations, maternity, unpaid leave etc.).
- Managed Employee benefits administration (e.g., short term incentive, long service awards, Deloitte Impact).
- Extracted and distributed monthly reports to relevant stakeholders.
- HR analytics and reporting using advanced Excel (pivot tables, formulas, and data visualisation) and PowerPoint to deliver workforce insights and executive presentations (dashboards).
- HR Projects and General:
- Contributed to HR system enhancement projects by providing input on onboarding, offboarding, IDP and performance management processes to improve operational efficiency and employee experience.
- Supported ad hoc HR related projects.
HR Coordinator at North Highland South Africa (2019-12 – 2021-04)
- Supported US HR operations by coordinating onboarding and offboarding processes using Workday in a remote HR service delivery model.
- Prepared employment contracts and letters for changes in employment.
- Supported performance review processes and exit interviews.
- Maintained accurate HR records and prepared monthly reports.
HR Administrator at Deloitte (2015-04 – 2018-07)
- Provided recruitment administration support and payroll inputs.
- Prepared contracts, promotions, bonus and benefit letters.
- Managed employee queries and HR documentation.
- Supported termination processes and employee records.
Filing Clerk at Deloitte (2013-05 – 2015-03)
- Provided filing support services to the HR division within the People Services Hub of Deloitte.
- Managed all employees’ personnel files which included creating files for new hires, ongoing maintenance, files for separated employees and archiving of relevant files and content.
- Retrieved and distributed employee information requested by responsible HR managers.
- Ensured all new documents and paperwork were filed accurately.
- Followed up with HR administrators on missing employee documents.
Founder & Owner at Nash Beauty Bar (2024-06 – Present)
- Recruited and managed staff.
- Managed contracts, payroll coordination and staff compliance.
- Handled client relations and daily business operations.
Education
Bachelor’s in human resources management – University of South Africa
Diploma in Financial Accounting – Damelin College (2013-11)
