Bonita

Versatile and impact-driven Operations and Financial Administrator with over 12 years of hands-on experience bridging the gap between smooth office workflows, robust stock control, and accurate bookkeeping. Proven track record of stabilizing daily depot operations, optimizing inventory accuracy, and managing seamless accounts and client relations. Highly proficient in modern tech ecosystems including XERO, SAP, and remote admin tools.

Adaptable, highly organized, and known for bringing structure and clarity to dynamic, fast-paced environments.

Depot Manageress / Stock Controller - Agri-Tech Services (Pty) Ltd

(2022-04)

• Operational Oversight: Direct daily depot operations, ensuring seamless workflow continuity and maintaining strict inventory integrity and stock control.
• Financial Processing: Manage the end-to-end invoicing and crediting cycle with a high degree of accuracy and quick turnaround times.
• Client Relations: Act as the primary point of contact for clients, building strong, reliable relationships through proactive support and communication.
• Cross-Functional Support: Provide critical administrative coordination across various departments to keep back-office operations aligned.

Bookkeeper - Pick n Pay Eshowe

(2017-11 - 2021-10)

• Financial Accuracy: Managed the full debtors and creditors cycle, ensuring precise bank reconciliations and general ledger control.
• Compliance & Reporting: Assisted in the successful compilation of monthly VAT submissions and prepared comprehensive documentation for annual audits.
• System Management: Efficiently utilized SAP, BI Portal, XERO, and STEM platforms to track, analyze, and report financial metrics.
• Vendor & Customer Relations: Reconciled daily vendor and supplier accounts while maintaining excellent customer service standards on the floor and behind the scenes.

Site Administrator → Regional KZN HR Officer - Ziphi Nkomo #1 Group (Walmart)

(2013-04 - 2017-04)

• HR Leadership: Promoted to drive regional HR operations, managing full-cycle recruitment, training coordination, and disciplinary compliance.
• Risk & Compliance: Prepared documentation for CCMA procedures and monitored strict adherence to occupational health and safety standards.
• Payroll & Reporting: Assisted with regional payroll processing and compiled precise staffing reports to support operational decision-making.
• Issue Resolution: Bridged communication between corporate clients and staff, swiftly resolving complex HR and payroll queries.

Medical Receptionist - Damien Askew Medical O&P

(2011-09 - 2013-04)

• Data Management: Leveraged Excel, Word, and Pastel to maintain flawless digital medical records and accurate data capturing.
• Patient Coordination: Managed complex practitioner diaries, coordinated appointments, and facilitated seamless communication between patients and medical aid schemes.

Secretary / Admin & Telesales - Purple Moss 1298cc Plumbing Solutions

(2011-02 - 2011-07)

• Organized administrative scheduling, booked technical teams, and actively grew the client base through professional, service-oriented telesales outreach.

Book Store Assistant - Books Galore

(2009-02 - 2010-10)

• Delivered personalized customer service, assisted with stock control updates, and handled secure daily cashups and financial tracking.

Certificate - Bookkeeping - Varsity College, Durban North (2012-10)

Matric - Tableview High School (2007)