Pension Backed Home Loan Consultant at AdviceCube Administration (2024-03 – Current)
- Analyze applicants' financial status, credit and property evaluations to determine feasibility of granting loans through their provident fund.
- Work with clients to identify their financial goals and to find ways of reaching those goals
- Advise borrowers on financial status and payment methods
- Obtain and compile copies of loan applicants' credit histories, financial statements and other financial information
- Explain to the applicant the different types of loans and credit options that are available, as well as the terms of those services.
- Review loan agreement to ensure that they are complete and accurate according to the policy.
- Approve loans within specified limits, and refer applications to management for approval.
- Handle customer complaints and take appropriate action to resolve them.
Pension Backed Home Loan Consultant at Retail Financial Services Lending Platform (2021-09 – 2024-02)
- Analyze applicants' financial status, credit and property evaluations to determine feasibility of granting loans through their provident fund.
- Work with clients to identify their financial goals and to find ways of reaching those goals
- Advise borrowers on financial status and payment methods
- Obtain and compile copies of loan applicants' credit histories, financial statements and other financial information
- Explain to the applicant the different types of loans and credit options that are available, as well as the terms of those services.
- Review loan agreement to ensure that they are complete and accurate according to the policy.
- Approve loans within specified limits, and refer applications to management for approval.
- Handle customer complaints and take appropriate action to resolve them.
Debt Collector at Norman Bissett and Associates (2018-05 – 2021-09)
- Calling client on behalf of our clients
- Ensuring that full level of professionalism applies on all calls
- Recording all collection arrangements on behalf of our clients
- Checking that all arrangements have been honoured
- Making new arrangement where the current arrangement has been broken
- Tracking all honoured arrangement to track if monthly target has been met
- Got also an experienced for also collecting from companies
Pension Backed Home Loan Consultant at Abacus Financial Services (2014-03 – 2017-04)
Retrenched April 2017
- Analyze applicants' financial status, credit and property evaluations to determine feasibility of granting loans through their provident fund.
- Work with clients to identify their financial goals and to find ways of reaching those goals
- Advise borrowers on financial status and payment methods
- Obtain and compile copies of loan applicants' credit histories, financial statements and other financial information
- Explain to the applicant the different types of loans and credit options that are available, as well as the terms of those services.
- Review loan agreement to ensure that they are complete and accurate according to the policy.
- Approve loans within specified limits, and refer applications to management for approval.
- Handle customer complaints and take appropriate action to resolve them.
Pension Backed Home Loan Administrator at Abacus Financial Services (2011-07 – 2014-03)
- Request documents from stake holders
- Escalating document based on our S.L.A.
- Load received documents form stakeholder on the system
- Draft accurate calculations and contracts for all approved loans
- Assisting clients to sign their Contracts and answer any quiries relating to the contract
- Prepare loan packs for all loans to be paid daily
- Manage all quiries relating to clients awaiting payment
- Liase with loan consultants on daily baisis to assist with quiries (internal and external)
- Report to Management on daily basis on individual stats and targets of the organisation
- Gathering information on new employers to be loaded on the system
Office Administrator at Selekane Funeral Administrators (2010-06 – 2011-05)
Contract ended May 2011
- Recording clients and dependants on the system
- Receiving Queries from Clients and stake holders
- Executing death claims
- Updating all purchases for management info
- Give feedback to customers
- Perform a short investigation on billing queries and offer a solution, advice or log a call escalating the customer information to the responsible department.
- Resolve queries (First time resolution)
- Maintaining the cash book
- Maintaining Petty Cash on daily Basis
