Bonolo Mathunyane

An ambitious and self-motivated professional with a Bachelor of Business Administration and a commitment to continuous learning, currently enrolled at UNISA. I pride myself on being dedicated and having the ability to work well under pressure while producing accurate results. With experience spanning Internal Sales, Claims Administration, I offer a blend of technical expertise and interpersonal excellence.

Internal Sales Consultant at Mix telematics (2022-11 – 2023-04)

• Revenue Generation: Closed sales and achieved quotas by explaining product features and benefits.
• Information Management: Created and maintained a comprehensive customer database, ensuring all client information was captured accurately for audit purposes.
• Customer Service: Acted as a primary point of contact for client queries, providing detailed explanations of services and ensuring professional conflict resolution.
• Administrative Scheduling: Managed complex logistical tasks, including scheduling and rescheduling fitments, while maintaining clear communication with technical teams.
• Lead Development: Proactively made outbound calls to potential customers to create new leads.
• Administrative Accuracy: Captured new client information and maintained a detailed customer database.

Claims Administrator at Batsumi Claims Management Solutions (2019-10 – 2022-06)

• Claims Processing: Loaded and lodged claims in a timely manner, ensuring all supporting info was attached.
• Records Management: Managed the accurate filing and systematic indexing of client documentation in strict adherence to organizational processes and procedures.
• Data Integrity: Performed high-volume data capturing into official systems, ensuring that all information from external stakeholders was uploaded with 100% accuracy and within regulated turnaround times.
• Stakeholder Liaison: Built and maintained professional relationships with external stakeholders to facilitate the smooth flow of information and claim support.
• Compliance & Reporting: Prepared and submitted daily, weekly, and monthly administrative reports to the line manager to ensure operational transparency and progress tracking.

National Senior Certificate in Matric – Ikatisong Secondary School (2015)

Bachelor of Business Administration in Business Administration – IIE Rosebank College (2018)

Bachelors of Accounting science in Financial Accounting – Unisa (2025)