Bontle Nye

IT Procurement Administrator with 2+ years experience supporting IT procurement, asset management, and daily office operations. Proficient in Microsoft Office Suite, D365 ERP for purchase orders, sales orders and Capex, and SLA/ ticketing systems. Skilled at tracking IT assets, processing invoices, and coordinating between suppliers, IT teams, and internal staff.

Organised, detail focused and used to high pressure environments where accuracy and quick turnaround matter. Seeking to contribute strong admin + IT support skills to a growth oriented organisation.

Junior IT Procurement Administrator at Tsebo Solutions Group (2025-03 – 2025-12)

• Supported IT procurement processes for hardware, software, and services.
• Coordinated with suppliers and vendors to maintain strong business relationships.
• Creating new Purchase Orders and Sales Orders on the D365 system of which I was dealing with more than 20 calls of of POs and SO
• Tracked purchase orders, invoices, and budgets to ensure accuracy and compliance.
• Assisted with administrative coordination for IT-related projects and departmental activities.
• Maintained procurement records and ensured timely processing of documentation.
• Creating Capex for new site, project and new onboarded employees. Processing about 10+ capex per day.
• Receiving and dispatching of IT assets to the storeroom, more than 20 of assets to receive.

Service Delivery Manager at Opentel (2024-09 – 2025-02)

• Coordinated service delivery activities to ensure seamless network support.
• Monitored ticketing systems and SLA performance to ensure timely issue resolution. The tickets dealt with per day were 30+
• Assisted with fibre installations, SIM card activations, and portable router orders.
• Worked closely with partners and technical teams to minimise downtime and improve service quality.
• Supported operational efficiency while maintaining service standards.
• Activating the fibre of the onboarded, installed and fully paid customers.

Temporary Receptionist at Discovery (2024-03 – 2025-01)

• Managed front desk operations, including welcoming clients and handling incoming calls.
• Scheduled appointments and maintained office documentation.
• Provided administrative support to internal teams during peak operational periods.
• Maintained professional communication with clients and visitors.

Billing Agent at Digital Solution Group (DSG) (2023-03 – 2024-01)

• Processed billing activities and ensured accurate invoicing.
• Assisted customers with billing queries and account-related concerns.
• Maintained organised financial and administrative records.
• Supported the finance department with daily administrative tasks.
• Communicated with customers on a Chat bot, assisting 40+ customers per day.

IT Technical Support Learner-ship in IT Technical Support – South West Gauteng College (SWGC) & Wintech (2024-05 – 2025-04)

Transport and Logistics in Transport and Logistics – South West Gauteng College (SWGC), Soweto (2021-02 – 2023-11)

National Senior Certificate in Matric – South Africa