Boreadi Meriam

Customer-focused retail professional with 10+ years experience in sales, customer relations, and point-of-sale operations. Proven track record in consultative selling, client needs assessment, cash handling, and delivering exceptional customer experiences.

National

Diploma in Public Relations Management with strong communication, negotiation, and product knowledge skills. Passionate for excellence, eager to leverage extensive communication skills and customer service expertise to enhance organizational success, committed to professional growth and team collaboration. I am capable of coordinating activities and utilizing my theoretical Communication experience in a practical manner.

Seeking for an organization which will give me an opportunity to progress and develop my skills further for the success of the business.

Coordinator: Pay Point - Woolworths Foods Market - Queenswood

(2025-05-01)

• Delivering an exceptional Customer service by driving an efficient and effective till operation process.
• Ability to make quick decisions that will benefit both the company and the Customers.
• Able to drive a team to be able to engage with the customers and also ensuring that all policies a and procedures are ahead to.

Till Operator - Woolworths Foods Market - Waterkloof

(2021-12-13 - 2025-04-30)

• Delivering exceptional Customer Service which leaves a lasting impression on customers when they leave the store.
• Operating Cash Sales Register (POS) transactions effectively and efficiently in line with Tills policies and procedures. Scan and pack for customers and checking payments for irregularities.
• Applying red flags where applicable, minimizing shrinkage by adhering to Store disciplines by reporting acts of dishonesty related to fraud.
• Maintaining Cold Chain and hygienic standards while replenishing stock on sales floor.
• Resolving Customers queries telephonically, verbally and Online and advising customers as to options, services and promotional products available in store.

Customer Assistant: Foods/Bakery (Contract) - Woolworths Foods Market - Waterkloof

(2023-07-17 - 2024-04-12)

• Interacting with Woolworths Customers in a professional manner by promoting Woolworths newly Freshly Baked Bread concept.
• Ensuring that the Bread Stand is stocked and has visually appealing displays and adhering to stock rotation disciplines.
• Actively approaching Customers and confidently meeting their needs and expectations by paying attention to detail and delivering the best customer service.
• Maintaining hygiene and cleanliness standards.
• Compiling Daily Sales Counts and reporting to the line Manager.

Youth Brigade - Department of Basic Education: F. F Ribeiro Primary School

(2020-06-26 - 2020-11-30)

• Assisted the Department with screening sanitizing of School Staff and learners hands daily
• Data Capturing and monitoring compliance to social distancing and health protocols.
• Disinfecting and fumigating school building when required and maintaining OHS requirements.

Education Assistant - Department of Basic Education: F.F Ribeiro Primary School

(2020-12-01 - 2021-06-30)

• Preparing the Classroom for teaching and learning by ensuring all teaching materials are ready for use.
• Support the Educators with classroom management
• Assist learners with educational and social development
• Managed classroom administrative tasks as required by the school policies and procedures
• Monitored new learners, boosting their confidence and academic success.

General Service Attendant - Afriboom (Pty) Ltd - City Lodge Hotel Lynnwood

(2019-09-23 - 2020-04-26)

• Maintained general health, safety and housekeeping standards by cleaning floors, Hotel rooms, Boardrooms, and Restrooms.
• Lend a hand in other departments within the Hotel when needed to ensure optimum service to guest.

Electoral Officer - Tshwane Municipality - IEC Elections Mamelodi

(2019-05-08 - 2019-05-08)

Performed all duties as set out in the Electoral Act, 73 of 1998 (as amended).

• Followed all the procedures of the other functions at the Voting Station.
• My role was to assist with the overall process on the voting day from first station till the end.

Head Cashier - Mr Price Apparel - Jakaranda Centre

(2013-07-31 - 2015-12-22)

• Delivered exceptional Customer service as a Head Cashier and created a positive, lasting impression as the Customers leaves the store. Ensured that all merchanding principles are in place at all times and that every item is ticketed.
• Operated an electronic point of sale with a scale attached and accurately and efficiently rang up all items that Customer purchased and ensured that the correct amount of change is given.
• Maintained a clean and hygien till area.
• Resolving queries and promoting New Store Accounts
• Replenished Stock on sales floor and mantained a high security standards on stock to avoid shrinkage.

National Senior Certificate (Matric) - Mamelodi Secondary School (2005-01-01 - 2009-12-31)

National Diploma in Public Relations Management - Public Relations Management - Tshwane University of Technology (2011-01-01 - 2013-12-31)

National Certificate - Management NQF3 - OMNI HR CONSULTING (2024-01-01 - 2025-12-31)