Brian van Jaarsveldt

Sales Executive and Sales Administration with 10+ years of experience in the sportswear and apparel industry. I have experience in capturing job cards, quoting and invoicing systems, capturing new clients Driving sales growth, building brand presence, and fostering lasting relationships with customers. Combining product knowledge, trend awareness.

Assisting with artwork, layouts, website updates (WordPress & HTML) and social media posting. Tech support to staff, setting up email accounts, backing up data every biweekly

Sales Executive and Administration at Benchmark Sports Apparel (2014 – Present)

Retail Brand Ambassador at Samsung Brand Store Clearwater Mall (2012 – 2014)

I am a motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. I possess strong communication and interpersonal skills for providing superior customer service. My objective is to seek and maintain full-time position, that offers professional challenges while utilizing my interpersonal skills, excellent time management and problem-solving skills.

• Engaged, educated, and befriended customers to deliver amazing shopping experience.
• Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
• Showed understanding of customer's personal style and preferences when offering product advice.
• Approached walk in customers and interacted in natural conversation with goal of developing brand loyalty.
• Communicated product information with confidence and educated consumers about company.
• Collaborated with local field sales to promote brand awareness and sales results.
• Demonstrated products to customers to illustrate features, advantages and benefits.
• Communicated product value, quality, and style to educate and entice potential customers.
• Educated customers on product features and answered questions regarding product use.
• Worked with team to achieve sales goals for products.
• Established and maintained positive relationships with customers.
• Developed and executed promotional campaigns to drive brand awareness and sales.
• Maintained clean, organized and professional work environment.
• Maintained knowledge of current promotions and product features.

IT Support Technician at JBay Computers (2001 – 2011)

• Tested and installed motherboards, processors, and graphics cards on desktops and laptops for staff.
• Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
• Used diagnostic tools to identify hardware failures and replace non-functional components.
• Linked computers to network and peripheral equipment.
• Communicated product information with confidence and educated consumers about company.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Recommended new and replacement hardware and software purchases.
• Performed troubleshooting to correct computer hardware and software malfunctions.
• Recovered critical information from data backups to restore functionality.
• Set up and maintained user accounts and client access.
• Restored data on computers and office machines.
• Replaced defective components and parts on malfunctioning computers and office machines.
• Updated and replaced outdated drivers and software for computers and office machines.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Provided Tier 1 IT support to non-technical internal users through desk side support services.
• Configured hardware, devices, and software to set up workstations for employees.

Grade 10 – George Campbell School of Technology (1996)

Amended Senior Certificate